Catherine FERNANDEZ
Nasipit
Summary
I consider myself a responsible and orderly person. I am looking forward to work in your company. Easily to adapt. Multi-tasking is my expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Service Advisor
HONDA INC.
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Examined service history and provided initial inspection of vehicle to identify issues.
Cost Controller/ Office Clerk
ARQ BUILDERS
Butuan, Province Of Agusan Del Norte
03.2023 - 04.2024
- Optimized budget allocation for increased efficiency and reduced waste in multiple projects.
- Reduced project costs by streamlining processes and implementing cost-saving measures.
- Ensured compliance with company policies and regulatory requirements through diligent monitoring of expenses and budgets.
- Managed financial data with precision to ensure accurate reporting and informed decision making.
- Responded to inquiries from callers seeking information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
Associate of Science - Financial Management
SAINT MICHAEL COLLEGE OF CARAGA
04.2020
Bachelor of Science - Hotel, Motel, And Restaurant Management
SIBUGAY TECHNICAL INSTITUTE
06.2014
Skills
- Text processor
- Spreadsheet
- Slide presentation
- Customer Service
- Multitasking and Organization
- Listening Skills
- Data Processing
- Documentation And Reporting
- Data Entry
- Customer Relations
- MS Office
- Product Sales
- Data Management
- Complaint Investigation
- Microsoft Office
Languages
Native English
Timeline
Cost Controller/ Office Clerk
ARQ BUILDERS
03.2023 - 04.2024
Service Advisor
HONDA INC.
Associate of Science - Financial Management
SAINT MICHAEL COLLEGE OF CARAGA
Bachelor of Science - Hotel, Motel, And Restaurant Management
SIBUGAY TECHNICAL INSTITUTE