Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Catherine Camu

Catherine Camu

Talent Acquisition - Quality Analyst
Caloocan

Summary

Results-oriented professional with expertise in client service, HR recruitment, quality analysis, escalation, and executive assistance. Strong team member known for building relationships and fostering partnerships. Demonstrated success in expanding businesses through effective communication and drive.

Overview

5
5
years of professional experience

Work History

Talent Acquisition - Quality Analyst

Accenture Inc.
01.2022 - Current
  • Directly reporting client directors internationally
  • Tools used are Greenhouse & Hire Right.
  • Streamlined defect tracking process, ensuring timely resolution of issues and maintaining high customer satisfaction.
  • Provided detailed reports on quality metrics to stakeholders, enabling informed decision-making regarding process improvements.
  • Facilitates training for new hires access, assets and trainings.

HR Recruitment Specialist

Accenture Inc.
01.2021 - 01.2022
  • Overview: Handling international delivery service company.
  • Specialization in end to end recruitment process, which includes discovering, vetting, hiring, and ultimately onboarding qualified job candidates.
  • Managed high-volume requisitions, ensuring timely and cost-effective placement of top talent.

Customer Escalation Service

Teleperformance PH
01.2020 - 01.2021
  • Overview: Handling International Healthcare Account
  • Enrollment assistance along with customer satisfaction is provided by offering expertise in medication dose, requests, plans, and order management.
  • Fraud Resolutions and Back tracking records

Education

Bachelor of Science - Psychology

Our Lady of Fatima University
Quezon City, Metro Manila, Philippines
04.2001 -

High School Diploma -

Our Lady of Fatima University
Quezon City, Metro Manila, Philippines
04.2001 -

GED -

Bagumbong Elementary & High School
Caloocan City, Metro Manila, Philippines
04.2001 -

Skills

Proficient in ATS: Greenhouse Onboarding, Recruitment, and Hire Right

Languages

English
Advanced (C1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Talent Acquisition - Quality Analyst

Accenture Inc.
01.2022 - Current

HR Recruitment Specialist

Accenture Inc.
01.2021 - 01.2022

Customer Escalation Service

Teleperformance PH
01.2020 - 01.2021

Bachelor of Science - Psychology

Our Lady of Fatima University
04.2001 -

High School Diploma -

Our Lady of Fatima University
04.2001 -

GED -

Bagumbong Elementary & High School
04.2001 -

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Catherine CamuTalent Acquisition - Quality Analyst