CATHERINE RAMOS

• Filed paperwork, sorted and maintained office organization.
• Participated in recruitment and selection process for new hires, successfully filling open positions
• Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Served as a reliable point of contact for employee inquiries on various topics including benefits, leave policies, and workplace issues.
• Responded to employee inquiries regarding benefits and other HR topics.

As a Teacher Aide

• Supervised children during in-classroom activities and on playground.
• Organized snack time and nap hours.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Maintained cleanliness and organization of classroom materials, contributing to structured learning environment.

As a Registrar

• Verified paperwork accuracy and checked for completion prior to processing.
• Greeted every guest with personable approach and provided knowledgeable service.
• Increased student satisfaction by providing comprehensive support and guidance throughout registration process.
• Ensured accurate student records by diligently maintaining and updating information.

• Prepared reports and technical documentation of day-to-day production processes.
• Inspected products and machines to maintain quality and efficiency.
• Examined incoming materials and compared to documentation for accuracy and quality.
• Participated in quality assurance audits as needed, verifying compliance with established procedures and regulations.
• Reduced equipment downtime by performing regular maintenance checks and coordinating repairs with technicians.
• Made sure that products were produced on time and are of good quality.

• Organized work to meet demanding production goals.
• Inspected products and machines to maintain quality and efficiency.
• Operated machining equipment safely with team of operators.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
• Maintained organized work area by cleaning and removing hazards.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained daily report documents.
• Answered multi-line phone system and enthusiastically greeted callers.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Maintained detailed records of collection reports
• Provided exceptional customer service throughout the collections process, upholding company reputation while protecting financial interests.
• Regularly monitored accounts to identify overdue balances and potential areas of risk.
• Developed strong relationships with customers to foster timely payments and account resolution.