Summary

Overview

Work History

Education

Skills

Custom

Timeline

Catherine A. Lucero

Cavite

Summary

Results-driven Sales Coordinator specialising in enhancing business processes and driving revenue growth. Increased customer loyalty and retention through effective communication and leadership. Motivated teams to exceed targets while maintaining high standards of service quality and productivity.

Overview

years of professional experience

Work History

Freelance Land Title Researcher / Processor

FRELANCE LAND TITLE RESEARCHER / PROCESSOR

Cavinti, Laguna

02.2022 - Current

Guided property owners through Free Patent or Judicial Titling process via DENR or Regional Trial Court (RTC) to secure rightful property ownership.: Guide property owners holding only a Tax Declaration through the Free Patent or Judicial Titling process via the DENR or Regional Trial Court (RTC).
BIR Processing: Secure the Certificate Authorizing Registration (CAR) for property transfers (e.g., Deed of Absolute Sale).
Tax Declaration Updates: Facilitate the transfer of Tax Declarations from the previous owner to the new buyer at the Municipal/City Assessor's Office.
Requested Certified True Copies (CTCs) of titles and lot plans from Registry of Deeds (RD) to ensure accurate property documentation.

Accounts Receivable / Sales Support

Safety Electrical Group

Jebel Ali

05.2016 - 03.2017

Generate and send out invoices.
Follow up on, collect and allocate payments.
Carry out billing, collection and reporting activities according to specific deadlines.
Maintained up-to-date billing system for clients in UAE and GCC markets, ensuring accuracy and timely processing.
Perform account reconciliations.
Monitor customer account details for non-payments, delayed payments and other irregularities.
Research and resolve payment discrepancies.
Generated age analysis reports for CEO and Senior Managers, providing insights into accounts receivable status.
Review AR aging to ensure compliance.
Maintain accounts receivable customer files and records.
Follow established procedures for processing receipts, cash etc.
Investigate and resolve customer queries.
Executed adjustments to billing statements to rectify discrepancies.
Developed recovery system and initiated collection efforts, enhancing debt recovery processes.
Communicate with customers via phone, email, mail.
Assist with month-end closing.
Collect data and prepare on a weekly basis.
Preparation and managing Sales Quotations and Sales Order manually and via Navision System.
Techno Park Jebel Ali Dubai, United Arab Emirates

Sales Support / Logistics Coordinator / Admin Assistant

Paper Distribution International LLC

Business Bay

11.2013 - 12.2015

Managed sales processing deals, including sending quotations, preparing sales contracts and purchase orders, negotiating freight rates, booking vessels for FOB shipments, arranging internal documents, following up on payments, and monitoring client sales activities for future orders.
Negotiated and secured cost-effective shipping rates beneficial to clients and company, ensuring timely arrival of goods at international ports as per target dates.
Coordinated international communications with clients and suppliers across Southeast Asia, Middle East, Europe, and South America, specialising in Saudi and GCC market for paper and packaging products.
Reported and maintained market and sales reports, inventory reports, comparative reports, and financial reports to the sales manager weekly.
Handled front desk and customer service trunk line, attend enquiries via email correspondence and conference call/ Phone transactions.
Handled all correspondence, filing, maintained the appointment calendars, and liaised with superiors.
Manage travel arrangements (flight bookings, hotel reservations).
Managed office location at Empire Heights Building in Business Bay, Dubai, UAE.

Import and Export Admin / Purchasing In Charged / Warehouse In Charged

Semitec Electronics Philippines Inc.

Rosario, Cavite

03.2004 - 08.2013

Managed procurement of essential supplies, ensuring timely availability for administrative and production needs.
Assisted General Manager with daily scheduling to ensure smooth operations.
Performed administrative tasks, including maintenance of timekeeping records to ensure accurate tracking of employee hours.
Transcribes formats, inputs, edits, retrieves, copies and transmits correspondence and documents data.
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Records, date stamps and distributes all incoming mail.
Processes outgoing mail.
Compiles and maintains an up to date telephone directory of numbers and addresses.
Organised and filed all correspondence to ensure easy retrieval.
Updates the bulletin board by posting and removing of outdated materials.
Ensures the Administrative Offices and Reception Area are kept clean and organized.
Philippine Economic Zone Authority, Rosario, Cavite, Philippines

Election Assistant

Cavinti Municipal Office