Catalina E. Tubongbanua
Banquet Waitress
Pasay City
Summary
To be able to work and aspire to leverage my skills in hospitality to contribute to success in tourism industry.
Overview
4
4
Languages
12
12
Certifications
10
10
years of professional experience
Work History
Receptionist and Filing
Galileo Travelport
- Office works
Banquet Waitress
Marriott Hotel Manila
01.2026 - Current
- We are responsible for taking orders, greet them, serving food, cashiering, check the guest food. handle customer complaints, checking and ensuring guests are comfortable with their stay.
Barista
BG Cafe
01.2025 - 12.2025
- Preparing and serving coffee/tea, providing excellent customer service (greeting, taking orders, processing payments), maintaining a clean work area, restocking supplies, and operating espresso machines.
Frontdesk Department Operator At Your Service
Marriott Hotel Manila
11.2019 - 12.2020
- We handle international calls, transfering calls, handle guests complaints , help customer about their concerns , provide information about the company's products and services.
- Executive Lounge - The Marriott Executive Lounge (or M Club) is an exclusive, quiet space offering high-end amenities for Platinum, Titanium, and Ambassador Elite members, or guests in upgraded rooms. It features complimentary breakfast, afternoon tea, evening hors d'oeuvres, and beverages, alongside workstations, high-speed Wi-Fi, and private meeting rooms.
Banquet Waitress
Marriott Hotel Manila
12.2016 - 10.2019
- We are responsible for taking orders, greet them, serving food, cashiering, check the guest food. handle customer complaints, checking and ensuring guests are comfortable with their stay.
Bar Waitress
Marriott Hotel Manila
12.2016 - 10.2019
- We are responsible of serving food and alcoholic beverages we are also offering non alcoholic drinks to guests to our valued guests, making sure our tabs are clear, organized and must provide a excellent customer service to ensure they are satisfied with our service.
- Under agency hotel pro. services
Education
Bachelor of Science - Tourism Management
Far Eastern University
01-2016
Primary and Secondary Education - undefined
Philippine Pasay Chung Hua Academy
01-2012
Skills
Computer Literate (PowerPoint, Excel, Word and PDF)
Reliable
Resilient
Can multitask
Teamwork
Time Management
Leadership
Effective Communication
Certification
BARISTA CERTIFICATE
References
- Airon, Meris, Marriott Hotel Manila Supervisor, 09171099565
- Jenny, Tuquero, Hotel Pro. Services HR, 09661583484
- Iris, Lim, Manager Frontdesk Department At Your Service, 09178193363
AWARDS RECEIVED
Philippine Pasay Chung Hua Academy - Volleyball Intrams Participation - April 01, 2012, Philippine Pasay Chung Hua Academy - Certified member of Glee Club - April 01, 2012, Philippine Pasay Chung Hua Academy - Loyalty Award - April 01, 2012, Philippine Pasay Chung Hua Academy - Best in Mathematics - March 2004
Affiliations
- Senior Member - Far Eastern University Boosters (2013 - 2016)
- Grub Leader - Member of Girl Scouts in the Philippines (2012)
- Choir Suprano - Member of Glee Club (2012)
- Badminton Player - Varsity (2012)
- Member - University Peer Counselors
- Member Tomsoc - 2014-2015
SEMINARS ATTENDED
- Audience Marketers - SMX January 28, 2014
- Audience NSTP Seminar - FEU Auditorium
- Audience Ad. Hoc Seminar - SMX
- Look for success Seminar - FEU
- Career Talk Orientation
PERSONAL BACKGROUND
- Age: 30 years old
- Birthdate: August 30, 1995
- Birthplace: Manila
- Height: 5'4 ft.
- Civil Status: Single
- Citizenship: Filipino
Timeline
Banquet Waitress
Marriott Hotel Manila
01.2026 - Current
Barista
BG Cafe
01.2025 - 12.2025
Frontdesk Department Operator At Your Service
Marriott Hotel Manila
11.2019 - 12.2020
Banquet Waitress
Marriott Hotel Manila
12.2016 - 10.2019
Bar Waitress
Marriott Hotel Manila
12.2016 - 10.2019
Primary and Secondary Education - undefined
Philippine Pasay Chung Hua Academy
Bachelor of Science - Tourism Management
Far Eastern University
Receptionist and Filing
Galileo Travelport