Casandra Kaye Apostol
Virata, Cavite
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Key Account Specialist
Pets J Veterinary Products Inc
Muntinlupa City, NCR
01.2023 - Current
- Maintains communication between client and organization by understanding their needs and concerns and providing solutions and attained 61% of sales.
- Preparing and presenting data analysis reports
- Managing and maintaining over 100 customer accounts
- Ensuring that all clients receive products and services on time.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements
- Reviewed account activity to assess financial status and evaluate discrepancies
- Prepared and submitted timely invoices, statements and payment reminders for customers
- Set up new customer accounts and updated existing profiles with latest information
- Negotiated contract terms and conditions for productive customer and supplier accounts
Admin Assistant
Pets J Veterinary Products Inc
Muntinlupa City, NCR
04.2019 - Current
- Encoding, gathering, and accurately presenting company’s sales data
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Scheduled office meetings and client appointments for staff teams
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Negotiated contracts with suppliers for veterinary products
- Created and maintained databases to track and record customer data
- Processed customer orders accurately and within agreed timeframes to meet service standards
- Managed department budgets and generated financial reports for management review
- Assisted coworkers and staff members with special tasks on daily basis
HR Officer
Pets J Veterinary Products Inc
Muntinlupa City, NCR
04.2019 - Current
- Reviewed and screened applicant resumes to identify qualified candidates
- Responded to inquiries by answering telephone calls, in-person questions and emails
- Documented human resources records and maintained confidentiality of sensitive personal information
- Filed paperwork, sorted, and delivered mail and maintained office organization
- Created and completed personnel action forms for hires, terminations, title changes and terminations
- Organized new employee orientation schedules for new hires
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures
Recruitment Associate
Best Allied Services Integrated Company, Inc
Muntinlupa City, NCR
11.2018 - 01.2019
- Reviewed and screened applicant resumes to identify qualified candidates
- Administers examination and interview for applicants
- Filing and organizing 201 files
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
Education
BS - Psychology
Lyceum of The Philippines University
Manila 01.2014 - 01.2018
Skills
Licensed Psychometricianundefined
Affiliations
Jocelyn Furukawa CHELIZA ANTONETTE FERNANDO
HR Manager – JJJ Pharma Inc Field Sales Manager – JJJ Pharma Inc
Timeline
Key Account Specialist
Pets J Veterinary Products Inc
01.2023 - Current
Admin Assistant
Pets J Veterinary Products Inc
04.2019 - Current
HR Officer
Pets J Veterinary Products Inc
04.2019 - Current
Recruitment Associate
Best Allied Services Integrated Company, Inc
11.2018 - 01.2019
BS - Psychology
Lyceum of The Philippines University
01.2014 - 01.2018
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