CASANDRA PUYONG

Setting up virtual Zoom meetings, inviting guests, and distributing agendas; communicating with customers via telephone, chat, or email to provide information; fostering positive relationships among executives and clients to create a collaborative work environment; liaising efficiently between executives and external contacts for seamless coordination; handling confidential and sensitive information with discretion and tact; and utilizing software to prepare documents, reports, and presentations, I ensured smooth operations and effective support.

Developing and implementing comprehensive maintenance plans, preparing detailed reports to evaluate program effectiveness, coordinating with vendors and suppliers for timely spare parts delivery, fostering efficient communication between departments during scheduled shutdowns or emergencies, and building strong partnerships with external maintenance contractors to ensure high-quality service for specialized equipment, I successfully reduced downtime for critical assets and optimized operational performance.

Maintaining daily reports and memos, managing sensitive personnel files and financial data with discretion and confidentiality, answering multi-line phone systems while warmly greeting callers, preparing accurate and timely professional correspondence such as memos, letters, and emails, and responding to communications to streamline processes and improve business operations, I ensured efficient administrative support and effective communication.

Routing calls, deliver messages, and welcome visitors, safeguarding sensitive information through strict privacy policies and secure filing systems, fostering a positive work environment by leveraging effective communication skills and building professional relationships, and actively identifying opportunities to enhance daily operations, client communications, recordkeeping, and data entry for greater efficiency, I demonstrated strong organizational and interpersonal abilities.