Summary
Overview
Work History
Education
Skills
Timeline
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Caryl Jean Franco

Baras, Province Of Rizal,RIZ

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed as a Cockpit Teller at Baras Cockpit Center. Proven ability to manage high-volume transactions accurately while fostering a welcoming atmosphere. Recognized for maintaining confidentiality and professionalism in sensitive situations, ensuring client satisfaction and operational efficiency.

Overview

9
9
years of professional experience

Work History

Cockpit Teller

Baras Cockpit Center
10.2019 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Barangay Secretary

Barangay Poblacion 2, Tubay Agusan Del Norte
05.2016 - 07.2017
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Lotto Teller

Philippine Charity Sweepstakes Office
06.2018 - 09.2019
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Education

Bachelor of Science - Business Administration

Northern Mindanao Colleges Incorporated
Cabadbaran, Province Of Agusan Del Norte
03-2010

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills

Timeline

Cockpit Teller

Baras Cockpit Center
10.2019 - Current

Lotto Teller

Philippine Charity Sweepstakes Office
06.2018 - 09.2019

Barangay Secretary

Barangay Poblacion 2, Tubay Agusan Del Norte
05.2016 - 07.2017

Bachelor of Science - Business Administration

Northern Mindanao Colleges Incorporated

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Caryl Jean Franco