Carrieshane Vicente
Administratrive Assistant
La Trinidad, Benguet,Benguet
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work History
Business Process Associate
Azure Support, Inc.
Pasig City, Philippines
05.2021 - Current
- Process client's application for the California Relief Grant.
- Perform data entry operations to update database (salesforce).
- Validate submitted documents/requirements.
- Send and respond emails to clients regarding their application.
- Make phone calls if necessary.
- Perform quality assurance checks on business and account actions to assess compliance with state and federal regulations.
- Team's overseer for some particular projects.
Administrative Assistant
Department Of Environment And Natural Resources
Baguio City, Philippines
02.2019 - 12.2019
- Operate tracking system and routing of
documents. - Create document database.
- Prepare communication letters and transmittals.
- Perform general office duties, including phone calls, routing documents, and greeting clients.
- Develop and update spreadsheets and database to track, analyze and report on performance and data.
- Execute record filing system to improve document organization and management.
- Perform other related functions.
Administrative Assistant
Department Of Social Welfare And Development
Baguio City, Philippines
07.2018 - 01.2019
- Perform general office duties, including answering
phone calls, routing documents and greeting
clients. - Develop and update spreadsheets and database to track, analyze and report on performance and data.
- Execute record filing system to improve document organization and management.
- Restocked supplies and placed purchased orders to maintain adequate stock levels.
Civil Registry Services Support Associate
Philippine Statistics Authority
Baguio City, Philippines
09.2016 - 07.2017
- Responsible for searching, generating and
printing civil registry documents for release.
Process electronic endorsements. - Serve as Outlet Help Desk- Identified issues,
analyzed information and provided solutions to
problems. - Used Microsoft Office and other software tools to
create documents and other communications. - Perform other related functions.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Program Officer
Ecumenical Church Foundation, Inc.
Agoo, La Union, Philippines
03.2014 - 07.2016
- Generate accounts through effective marketing
implementation of microfinance products and
services consistent with the approved marketing
plans within the assigned area. - Field works, wherein we monitor the proposed
loan usage, and we collect payments from the
current and delinquent clients.
Education
Bachelor of Science - Applied Statistics
06.2009 - 04.2013
Skills
Customer and client relations
Administrative support
Sorting and labeling
Social media knowledge
Database administration
Data Entry
Documentation skills
Critical Thinking
Flexible and Adaptable
Attention to Detail
MS Office
Excellent Communication
Dependable and Responsible
Clerical Support
Additional Information
Age: 28 years old
Birthdate: July 14, 1993
Birthplace: La Trinidad, Benguet, Philippines
Citizenship: Filipino
Certification
Civil Service Sub Professional by Civil Service Commission, Baguio City
Timeline
Business Process Associate - Azure Support, Inc.
05.2021 - Current
Administrative Assistant - Department Of Environment And Natural Resources
02.2019 - 12.2019
Administrative Assistant - Department Of Social Welfare And Development
07.2018 - 01.2019
Civil Service Sub Professional by Civil Service Commission, Baguio City
08-2017
Civil Registry Services Support Associate - Philippine Statistics Authority
09.2016 - 07.2017
Program Officer - Ecumenical Church Foundation, Inc.
03.2014 - 07.2016
Benguet State University - Bachelor of Science, Applied Statistics
06.2009 - 04.2013