Carrieshane Vicente
Administratrive Assistant
La Trinidad, Benguet,Benguet
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work History
Business Process Associate
Azure Support, Inc.
Pasig City, Philippines
05.2021 - Current
- Process client's application for the California Relief Grant.
- Perform data entry operations to update database (salesforce).
- Validate submitted documents/requirements.
- Send and respond emails to clients regarding their application.
- Make phone calls if necessary.
- Perform quality assurance checks on business and account actions to assess compliance with state and federal regulations.
- Team's overseer for some particular projects.
Administrative Assistant
Department Of Environment And Natural Resources
Baguio City, Philippines
02.2019 - 12.2019
- Operate tracking system and routing of
documents. - Create document database.
- Prepare communication letters and transmittals.
- Perform general office duties, including phone calls, routing documents, and greeting clients.
- Develop and update spreadsheets and database to track, analyze and report on performance and data.
- Execute record filing system to improve document organization and management.
- Perform other related functions.
Administrative Assistant
Department Of Social Welfare And Development
Baguio City, Philippines
07.2018 - 01.2019
- Perform general office duties, including answering
phone calls, routing documents and greeting
clients. - Develop and update spreadsheets and database to track, analyze and report on performance and data.
- Execute record filing system to improve document organization and management.
- Restocked supplies and placed purchased orders to maintain adequate stock levels.
Civil Registry Services Support Associate
Philippine Statistics Authority
Baguio City, Philippines
09.2016 - 07.2017
- Responsible for searching, generating and
printing civil registry documents for release.
Process electronic endorsements. - Serve as Outlet Help Desk- Identified issues,
analyzed information and provided solutions to
problems. - Used Microsoft Office and other software tools to
create documents and other communications. - Perform other related functions.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Program Officer
Ecumenical Church Foundation, Inc.
Agoo, La Union, Philippines
03.2014 - 07.2016
- Generate accounts through effective marketing
implementation of microfinance products and
services consistent with the approved marketing
plans within the assigned area. - Field works, wherein we monitor the proposed
loan usage, and we collect payments from the
current and delinquent clients.
Education
Bachelor of Science - Applied Statistics
06.2009 - 04.2013
Skills
Customer and client relations
undefinedAdditional Information
Age: 28 years old
Birthdate: July 14, 1993
Birthplace: La Trinidad, Benguet, Philippines
Citizenship: Filipino
Certification
Civil Service Sub Professional by Civil Service Commission, Baguio City
Timeline
Business Process Associate - Azure Support, Inc.
05.2021 - Current
Administrative Assistant - Department Of Environment And Natural Resources
02.2019 - 12.2019
Administrative Assistant - Department Of Social Welfare And Development
07.2018 - 01.2019
Civil Service Sub Professional by Civil Service Commission, Baguio City
08-2017
Civil Registry Services Support Associate - Philippine Statistics Authority
09.2016 - 07.2017
Program Officer - Ecumenical Church Foundation, Inc.
03.2014 - 07.2016
Benguet State University - Bachelor of Science, Applied Statistics
06.2009 - 04.2013
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