Carolyn Noleal

• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Informed customers of promotions to increase sales productivity and volume.
• Recorded accurate and efficient records in customer database.
• Monitored service after sale and implemented quick and effective problem resolutions.

• Anticipated clients' needs by staying in touch on regular basis.
• Analyzed and reported on customer activity, business trends and areas of concern.
• Organized joint sales calls with current customers and outside vendors.

Conducting Keno games: Drawing and announcing numbers, ensuring compliance with gaming regulations.
Monitoring game integrity: Enforcing rules, reporting irregularities, and ensuring a fair gaming environment.