Carol Albar
Lead Associate- Finance And Accounting Ops
Quezon City
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
9
9
Certifications
Work History
Lead Associate
WNS Global Services
Quezon City
2015.05 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Initiated timely response to emails, voicemails, and written correspondence.
- Assisted with new hire processing and existing training programs.
- Coordinated weekly meetings for internal and external groups.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed daily logs for management review.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Trained and supervised employees on office policies and procedures.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Education
Bachelor of Science - Financial Management
Pamantasan Ng Lungsod Ng Marikina
Marikina City, Philippines 2011.06 - 2015.03
Skills
Spreadsheet management
Problem-Solving
Decision-Making
Self-Motivated
Interpersonal Communication
Certification
2022 Top performer
Personal Details
Age : 29 years old
Height : 5’2”
Weight : 58kls
Date of Birth : November 13, 1993
Place of Birth : Quezon City
Civil Status : Single
Nationality : Filipino
Religion : Roman Catholic
Timeline
2022 Top performer
2023-04
NA COLLECTION - Top Performer
2023-01
NA COLLECTION - Top Performer
2021-03
Most Improved Award - NA F&A Resolution
2019-07
Achiever of the Month Award - Resolution
2019-05
Core Value Victors Award - Resolution
2019-05
November 2018: No Error, Unplanned Leave, and Tardiness
2018-11
OCTOBER Top Processor
2018-10
Consistent Top performer for the fiscal year 2016-2017
2017-04
Lead Associate
WNS Global Services
2015.05 - Current
Bachelor of Science - Financial Management
Pamantasan Ng Lungsod Ng Marikina
2011.06 - 2015.03