CARMINA JOY UY-IGUIRON
Manila, Metro Manila
Summary
At UI Customs Brokerage, I excelled as a Licensed Customs Broker, leveraging expert tariff classification and exceptional negotiation skills to enhance client satisfaction significantly. My proactive approach in developing pre-clearance strategies and fostering strong client relationships underscored my ability to navigate complex trade regulations, ensuring seamless import/export operations.
As a Professional Customs Broker with 12 years of firsthand shipping experience managing import and export cargo. Resourceful professional with experience in customs clearances and shipment coordination. Skilled in cargo management and knowledgeable about customs regulations.
Expertly develops client relationships and provides tailored solutions as I am equipped with strong problem-solving abilities. I am willing to take on added responsibilities to meet team goals. Detail-oriented, goal-oriented individual with project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
12
12
years of professional experience
Work History
LICENSED CUSTOMS BROKER
UI CUSTOMS BROKERAGE
01.2013 - Current
- Provided top-notch customer service through attention to detail, quick response times, and expert advice on import/export matters.
- Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues.
- Lawfully cleared merchandise through customs per client and government requirements.
- Assisted clients in navigating complex trade agreements to minimize duties paid on imported goods.
- Implemented pre-clearance strategies to ensure seamless transit of goods through customs checkpoints.
- Increased client satisfaction by providing timely and accurate shipment updates and documentation assistance.
- Optimized internal record-keeping systems, making it easier for team members to track and manage client files efficiently.
- Developed strong relationships with clients, fostering trust in our expertise as a customs broker.
- Monitored changes in import/export laws and regulations, ensuring company-wide compliance at all times.
- Managed import documentation, guaranteeing accurate submissions to government agencies.
- Negotiated contracts with service providers to lower transportation costs for customers without sacrificing quality or speed of delivery.
- Lead facilitator for customer issue resolution related to service performance and cargo issues.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Coordinated with shipping and transport companies on behalf of clients.
- Obtained necessary import and export licenses and permits for shipments.
- Advised customers on transportation options, types of carriers or shipping routes.
Education
Bachelor of Science - CUSTOMS ADMINISTRATION
ADAMSON UNIVERSITY
Ermita, Philippines03-2012
Skills
- Risk assessment capabilities
- Strong negotiation skills
- Leadership qualities
- Recordkeeping accuracy
- Import and export compliance
- Legal compliance
- Documentation expertise
- Freight forwarding proficiency
- Expert tariff classification
- Harmonized system codes
- Incoterms awareness
- International trade
- Customer service
- Problem-solving
- Problem-solving abilities
- Multitasking Abilities
- Import management
- Customer support
- Shipment management
- Relationship building
- Shipment scheduling
- Professionalism
- Time management abilities
- Continuous improvement
- Project management
- Freight forwarding
- Contract negotiation
- Supply chain management
- Logistics coordination
- Duty calculation
- Goods clearance
- Cargo expediting
- Customs clearance management
- Import declaration management
- Duty assessment
- Transportation coordination
- Written communication
- Conflict resolution
- Shipment tracking
- Documentation skills
- Adaptability and flexibility
- Team collaboration
Timeline
LICENSED CUSTOMS BROKER
UI CUSTOMS BROKERAGE
01.2013 - Current
Bachelor of Science - CUSTOMS ADMINISTRATION
ADAMSON UNIVERSITY
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