Dynamic educator and trainer with a proven track record at Zhengzhou No. 11 High School, adept at developing engaging lesson plans and enhancing student performance through tailored instructional strategies. Skilled in active listening and proficient in Microsoft Excel, I foster a culture of continuous improvement and collaboration, driving exceptional outcomes in diverse learning environments.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.