Carmela A. Rodaje
Camaligan
Summary
I am seeking a company wherein I can use my education and experience to perform a helpful strategies and decisions to a company. Additionally, I want growth, learnings and excellence for my personal progression and this will help me to establish a good career in the future
Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Quantrics Enterprises Inc.
03.2024 - 11.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Claims Consultant/Customer Service Representative
WNS Global Services
01.2023 - 01.2024
- Company Overview: Motor Insurance account
- Assisted clients in navigating insurance policies and understanding their benefits, promoting informed decisionmaking.
- Managed large caseloads effectively, prioritizing tasks to ensure prompt attention to urgent matters.
- Provided expert advice on coverage limits and exclusions, helping clients make well-informed decisions about their insurance needs.
- Resolved complex claims, utilizing expert knowledge of policy coverage and industry regulations.
- Maintained strong relationships with clients, fostering trust and loyalty through excellent communication skills.
Education
Bachelor of Secondary Education - Major in English
01.2022
Skills
- Computer Literate
- Can deal with pressure and workloads
- Good interpersonal and intrapersonal behavior
- Problem Solver
- Customer service
- Product and service sales
Certification
I hereby certify that the above informations are true and correct to the best of my knowledge and belief.
Applicant
Carmela A. Rodaje
Personal Information
- Age: 24
- Place of Birth: Romblon
- Citizenship: Filipino
- Date of Birth: 07/18/99
- Marital Status: Single
- Religion: Roman Catholic
Mobilenumbers
- 09354216932
- 09077380417
References
- Dr. Carmelinda M. Juanzo, Campus Director, Romblon State University Cajidiocan Campus, Cajidiocan, Romblon, 09155530594
- Januer Ribot, Local Government Operations Officer II, DILG MIMAROPA, 09287618273
- Carl Nicholo Espejo, Operations Associate Manager, WNS Global Services, 09273347462
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Representative - Quantrics Enterprises Inc.
03.2024 - 11.2024
Claims Consultant/Customer Service Representative - WNS Global Services
01.2023 - 01.2024
I hereby certify that the above informations are true and correct to the best of my knowledge and belief.
Romblon State University-Cajidiocan Campus - Bachelor of Secondary Education, Major in English
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