Carlota Lyn Udarbe

With a passion for working with people, a good sense of humor, and exceptional customer service skills. I have mastered many tasks, including professionally greeting customers, listening to them carefully, and delivering their orders accurately and in a timely manner.

• Operated cash registers and POS systems, handling over 50,000 pesos in cash daily

Working remotely and providing good customer service satisfactions with the client remotely also.

• Boosted online engagement 100%
• Maintained day-to-day operations of website with average 100% sales.
• Led 50-person cross-departmental staff to develop and execute all digital and social marketing initiatives
• Researched and applied SEO techniques to increase online exposure by 100%
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Common duties and responsibilities include: answering inbound calls, evaluating problems and complaints of the callers, providing proper solutions, responding to the needs of customers, selling and giving information on the products or services, processing orders, forms, and applications, routing calls to other team.

The Service Crew is responsible for presenting menus to patrons. I will takes orders and answers questions on meal items. Makes recommendations and serves food/beverages to customers. I prepares the bill that itemizes total meal costs and sales taxes.