Carlos Jr. Amaro
Senio Process Executive
Bulacan
Summary
-Dedicated Salesforce Territory Management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Senior Process Executive experienced in balancing customer service and support objectives with innovative process improvement and execution. Skilled in Salesforce app, research and aggregating data insights. Client-focused and solutions-oriented with strong analytical mindset to deliver product value proposition.
-Creative Process Executive with 5 years spent leading companies toward more efficient and cost-effective operations. Tireless in seeking potential areas of improvement. Dedicated to eliminating costly weaknesses in operational and production processes. Known for consistent, iterative progress towards maximally effective and profitable business proceedings.
Overview
5
5
years of professional experience
Work History
Senior Process Executive
Cognizant Technology Solutions Philippines
01.2019 - Current
- Implemented standardized reporting methodology using Salesforce to facilitate easy communication and interpretation.
- Enhanced data accuracy by implementing validation rules and data cleansing procedures.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Managed change requests effectively, prioritizing tasks based on business impact and urgency.
- Maintained up-to-date knowledge on industry trends and best practices to ensure continuous improvement in implemented solutions.
- Enhanced team collaboration on projects using Quip in conjunction with Salesforce records.
- Developed a deep understanding of organizational needs to facilitate the deployment of tailored solutions within Salesforce.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Standardized sales processes by configuring custom objects, fields, page layouts, and record types in Sales Cloud environment.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information and provided solutions to problems.
- Provided professional services and support in a dynamic work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor of Science - Secretarial Studies And Office Administration
Polytechnic University of The Phililpines
Sta.Mesa, Manila 04.2001 -
Skills
Workflow configuration
Excellent Communication
Interpersonal Communication
Problem-solving abilities
Written Communication
Organizational Skills
Lightning Experience
Territory Management
Salesforce Customization
Salesforce Configuration
Data Management
Advanced Excel Abilities
Timeline
Senior Process Executive
Cognizant Technology Solutions Philippines
01.2019 - Current
Bachelor of Science - Secretarial Studies And Office Administration
Polytechnic University of The Phililpines
04.2001 -