Dynamic and mission-oriented professional with a proven track record at Tribu Aning Youth for Development, excelling in volunteer coordination and community engagement. Skilled in interpersonal communication and problem-solving, I successfully organized impactful events and fostered teamwork, enhancing community bonds and promoting environmental awareness through educational initiatives.
Professional in volunteer services with strong focus on team collaboration and achieving results. Experienced in managing volunteer programs, fostering community relationships, and coordinating events. Known for flexibility and reliability in adapting to changing needs. Strong skills in communication, leadership, and problem-solving.
Work History
Volunteer Services Officer
Tribu Aning Youth for Developement
05.2016 - Current
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Mentored new volunteers, fostering a supportive and inclusive team environment.
Represented organization positively and professionally while providing community with much-needed services.
Promoted environmental awareness with educational workshops and hands-on activities.
Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Strengthened community bonds, participating in interfaith dialogues and events.
Raised awareness about environmental issues through educational workshops.
Supported animal welfare, caring for animals and facilitating adoption events.
Enhanced community engagement by organizing and leading local clean-up events.
Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
Encouraged community gardening efforts to promote sustainable living.
Educated young people about strategies for driving discussions and promoting social changes.
Delivery Assistant
Neg's Furniture
07.2021 - 07.2023
Assisted in loading and unloading trucks, ensuring safe transportation of goods.
Ensured proper handling of packages, preventing damages during transit.
Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
Demonstrated flexibility in adapting to schedule changes or unique delivery requirements, accommodating customer needs effectively.
Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanor.
Cultivated positive relationships with clients by representing the company professionally during each interaction throughout the delivery process.
Call Center Representative
Kaye Petareal
03.2021 - 05.2021
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Education
Bachelor of Science - Maritime Studies
Capitol University
Cagayan De Oro, Province Of Misamis Oriental, Philippines