Carlo Jason Manalang
Food And Beverage Management
Las Pinas City
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Business Owner
Triaz Cafe
06.2019 - Current
- Implemented effective inventory management systems to minimize waste and control food costs.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Identified team weak points and implemented corrective actions to resolve concerns.
Head Steward
Magsaysay Maritime Corporation, AIDA CRUISE
01.2014 - 11.2018
- Assisted servers by providing glassware and utensils to guests.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Championed a high level of professionalism at all times, setting an example for staff members and promoting a positive image for the organization.
Assistant Restaurant Manager
Al Shaiki Hotel, Al Saqur
01.2011 - 10.2013
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
Restaurant Waiter
Century Park Hotel
09.2010 - 12.2010
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Restaurant Waiter
Pizza Hut
02.2010 - 08.2010
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Restaurant Waiter
Pepper Lunch
03.2009 - 10.2009
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Service Crew Member
Kentucky Fried Chicken
03.2002 - 01.2007
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
Education
Bachelor of Science - Computer Science
STI
Las Pinas, Metro Manila, Philippines 04.2001 -
Skills
- Staff Leadership
- Labor Cost Controls
- Staff Management
- Operations Management
- Food presentation
- POS System Operation
Timeline
Business Owner
Triaz Cafe
06.2019 - Current
Head Steward
Magsaysay Maritime Corporation, AIDA CRUISE
01.2014 - 11.2018
Assistant Restaurant Manager
Al Shaiki Hotel, Al Saqur
01.2011 - 10.2013
Restaurant Waiter
Century Park Hotel
09.2010 - 12.2010
Restaurant Waiter
Pizza Hut
02.2010 - 08.2010
Restaurant Waiter
Pepper Lunch
03.2009 - 10.2009
Service Crew Member
Kentucky Fried Chicken
03.2002 - 01.2007
Bachelor of Science - Computer Science
STI
04.2001 -
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