Carlo Isidro Santiago
IT SPECIALIST, STORE MANAGER
Tanza City, Cavite
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Talented professional considered knowledgeable leader and dedicated problem solver. Brings Number years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Store Manager, IT Coordinator
Jeddah
- Overall oversee store operations including purchase order, pricing, accounts and IT Helpdesk - Established market strategies wherein monthly revenue increased to 12% in 2 months - Established customer survey process to elevate the quality of store service - Developed effective purchase requisition and purchase order system
- IT Training Coordinator - Developed training materials - Mapping essential training courses and requirements on different departments - Designed comprehensive training plans to cater all business unit - Evaluated training courses to identify extensive improvements
I.T. Specialist
walk Atelier La Vie Jeddah
05.2018 - 03.2022
- Developed automatic replenishment and inventory control system - Established visualize statistic report for inventory, financial flow and customer review
- Developed automated daily, weekly and monthly reports integrated to accounting system visually
- Oversee SLA and IT contracts - Established unified employee request - Trained staffs on first IT level support - Leverage skill of IT staff on customer service
Data Encoder
GSIS Philippines
10.2014 - 03.2016
- Accurately and efficiently encode all data base on the original paper evidence - Exceeding Daily Target Quota - Organize files in a logical and manageable fashion - Assure files are properly prepared and saved to backup drives - Maintain report logs of in-progress and/or completed work
Claim Documentation Clerk Assistant
Asalus Corporation
Makati City
06.2013 - 03.2014
- Organizing files, saving backup copies, gathering original paper evidence, storing in warehouse documents - Managing the Ins and Outs of original documentation and for Reconciliation purposes - Maintaining an Excel Sheets for new and old documents for easy access of all documents - Sorting of Documents to arrange in a manageable order - Assessing proper documents necessary for obtaining claims for other department - Managing all Claims for Insurances documentation
Researcher/Examiner
American Data Exchange Corporation
Makati City
09.2012 - 04.2013
- Scrutinizing recorded trust deeds and contract which may affect property titles
- Locating tax records, judgments, liens, mortgages, and bankruptcy and foreclosure proceedings - Keeping records of property title information gathered throughout the investigation - Thoroughly researching any conditions or restrictions that may exist on property tittles - Summarizing pertinent legal or insurance details for examination, proof, or ready reference - Reporting research findings on property titles accurately and clearly
Education
Bachelor of Science - Information Technology
Nueva Ecija University of Science and Technology
01.2007 - 04.2012
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Nueva Ecija University of Science and Technology, Ecija
01.2002 - undefined
Skills
Special Skillsundefined
Accomplishments
- Managed a store that exceeded company expectations in every category during the Quarter quarter.
- Exceeded monthly store sales goals Number months in a row.
Timeline
I.T. Specialist
walk Atelier La Vie Jeddah
05.2018 - 03.2022
Data Encoder
GSIS Philippines
10.2014 - 03.2016
Claim Documentation Clerk Assistant
Asalus Corporation
06.2013 - 03.2014
Researcher/Examiner
American Data Exchange Corporation
09.2012 - 04.2013
Bachelor of Science - Information Technology
Nueva Ecija University of Science and Technology
01.2007 - 04.2012
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Nueva Ecija University of Science and Technology, Ecija
01.2002 - undefined
Store Manager, IT Coordinator
Jeddah
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