Carlo Tolentino
Senior Supervisor
Taytay, Province Of Rizal
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
12
12
years of professional experience
Work History
Senior Supervisor
Workstation Hardware Mart Inc.
04.2015 - Current
- Streamlined operations for improved efficiency, delegating tasks and setting clear performance expectations.
- Championed process improvements in response to identified inefficiencies, resulting in enhanced organizational effectiveness.
- Boosted employee morale through regular recognition programs that acknowledged outstanding individual contributions.
Service Crew Member
Manchego Food Exchange Inc. Jollibee Franchise
11.2013 - 03.2014
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Kept customers and crew areas organized.
Service Crew Member
Jollibee Foods Corporations
02.2012 - 07.2012
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Collaborated with team members to meet high standards of service during peak hours.
Education
Bachelor of Science - Business Administration And Management
Rizal Technological University
Mandaluyong City, Metro Manila, Philippines 04.2001 -
High School Diploma -
Juan Sumulong Memorial Junior College
Taytay, Province Of Rizal, Philippines 04.2001 -
No Degree -
Taytay Elementary School Unit-1
Taytay, Province Of Rizal, Philippines 04.2001 -
Skills
Compliance understanding
Data Analysis
Staff Oversight
Staff Management
Strategic Planning
Negotiation
Inventory Oversight
Brand Management
Performance reviewing
Positive Attitude
Hiring and Training
Accomplishments
- Supervised team of 15-25 staff members.
- Resolved product issue through consumer testing.
- Achieved awards year 2017 2018 and 2019 by completing highest sales within the year with accuracy and efficiency.
Timeline
Senior Supervisor
Workstation Hardware Mart Inc.
04.2015 - Current
Service Crew Member
Manchego Food Exchange Inc. Jollibee Franchise
11.2013 - 03.2014
Service Crew Member
Jollibee Foods Corporations
02.2012 - 07.2012
Bachelor of Science - Business Administration And Management
Rizal Technological University
04.2001 -
High School Diploma -
Juan Sumulong Memorial Junior College
04.2001 -
No Degree -
Taytay Elementary School Unit-1
04.2001 -