Arjay Dominique Amer
Customer Service Representative
Cuenca
Summary
Dedicated and empathetic Customer Service Representative in fast-paced call center. Proven ability to handle customer inquiries, resolve complaints efficiently, and maintain high levels of customer satisfaction
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service Representative
Teletech
Batangas
10.2022 - Current
- Assist customer to their everyday queries
- Confirm and verify activation of health account
- Data entry
- Providing payment details to healthcare professional
Education
Bachelor of Science - Business Administration major in Marketing Management
AMA Computer College
Lipa, Batangas 06.2019 - 10.2023
Secondary Education -
Alternative Learning System
San Juan, Batangas 06.2016 - 03.2017
Skills
- Computer Literate
- Can work with minimum supervision
- Knowledge in MS Office
- Adaptability
- Problem-solving
- Product knowledge
- Active listening
Timeline
Customer Service Representative
Teletech
10.2022 - Current
Bachelor of Science - Business Administration major in Marketing Management
AMA Computer College
06.2019 - 10.2023
Secondary Education -
Alternative Learning System
06.2016 - 03.2017
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