Adobe Photoshop
Carl Jason Eba
Marketing Manager
Davao City
Summary
Dynamic marketing professional with a proven track record at Alraym Enterprises Corporation, leading successful product launches and enhancing lead generation through targeted strategies. Skilled in digital marketing and adept at fostering strategic partnerships, I excel in driving business growth while maintaining strong customer relationships and delivering exceptional service.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Customer Service Representative
Teleperformance
11.2021 - 03.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Head of Marketing
Alraym Enterprises Corporation
11.2023 - 01.2026
- Led a team of marketing division for successful product launches and promotions.
- Implemented data-driven decision-making processes to guide innovative marketing strategies.
- Improved lead generation efforts by implementing targeted inbound marketing strategies that attracted high-quality prospects.
- Drove business growth by forging strategic alliances with complementary organizations to expand reach into new markets.
Education
Bachelor of Science - Information Technology
University of Mindanao
Matina, Davao CitySkills
Advertising campaigns
Media planning
Marketing analytics
Social media
Advertising
Prospect targeting
Graphic design
Digital marketing
Software
Adobe Illustrator
Adobe Premiere Pro
Adobe After Effects
Davinci Resolve
Timeline
Head of Marketing
Alraym Enterprises Corporation
11.2023 - 01.2026
Customer Service Representative
Teleperformance
11.2021 - 03.2023
Bachelor of Science - Information Technology
University of Mindanao