CARLITO Jr. A. AGRIPO
Room Attendant
Cebu City
Summary
Friendly Room Attendant experienced in best cleaning techniques and proper chemical disposal methods. Delivered high standards of cleanliness and organization through strong attention to detail and adaptability to changing needs. Focused on enhancing guest satisfaction and maintaining a welcoming environment.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Cabin Attendant
AIDA CRUISES
06.2021 - 10.2021
- Provided exceptional in-flight service, ensuring passenger comfort and satisfaction during journeys.
- Assisted with safety demonstrations, enhancing onboard safety awareness and compliance among passengers.
- Maintained cleanliness and organization of cabin areas, contributing to a welcoming environment.
- Coordinated meal service, effectively managing dietary restrictions and preferences of passengers.
Team Leader
Tech Mahindra
11.2021 - Current
- Coordinated team efforts to streamline project delivery, enhancing overall operational efficiency.
- Implemented Agile methodologies to improve team collaboration and accelerate project timelines.
- Facilitated regular team meetings to discuss progress and address challenges, promoting open communication.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Room Attendant
CASTLE PEAK HOTEL
04.2017 - 02.2020
- Maintained cleanliness and organization of guest rooms, enhancing overall guest satisfaction.
- Restocked supplies and linen carts efficiently, ensuring timely room preparation for new arrivals.
- Conducted thorough inspections of rooms and common areas, promoting a safe and welcoming environment.
- Assisted in training new staff on cleaning techniques and equipment usage, improving team performance.
On-The-Job Training
BEST WESTERN PLUS LEX CEBU
10.2016 - 02.2017
- Maintained high cleanliness standards in guest rooms, ensuring a welcoming and comfortable environment.
- Restocked housekeeping supplies regularly, contributing to efficient operational flow and readiness.
- Assisted in laundry duties, ensuring timely availability of clean linens and towels for guests.
- Reported maintenance issues promptly, facilitating quick resolution and enhancing guest satisfaction.
Education
Vocational Training - Housekeeping
Department of Manpower Development and Placement
Cebu CityBS - Hotel & Restaurant Management
University of The Visayas
Cebu City01-2012
Secondary -
Jagupit National High School
Jagupit, Agusan Del Sur01-2010
Skills
Guest satisfaction
Quality assurance
Inventory management
Housekeeping
Project coordination
Safety procedures
Time management
Leadership skills
Team support and collaboration
Teamwork
Detail-oriented
Certification
Consistent Top Team Leader
AWARDS
Outstanding in Customer Service Award Castle Peak Hotel, F. Cabahug St. Corner Pres. Quezon St., Cebu City December 2017, Most Punctual Award Castle Peak Hotel, F. Cabahug St. Corner Pres. Quezon St., Cebu City December 2017
TRAININGS AND SEMINARS ATTENDED
- AIDA Housekeeping Advance MAGSAYSAY TRAINING CENTER CEBU(MIHCA) Ramos Street ,Cebu City August 5 2019-August 24 2019
- Personality Enhancement Training(Interview Etiquette) Magsaysay Training Center Cebu(MIHCA) Ramos Street Cebu City August 26 2019
- Basic Training University of Visayas – Main Campus Colon Street, Cebu City February 18 – 26, 2019
Timeline
Consistent Top Team Leader
10-2025
Team Leader
Tech Mahindra
11.2021 - Current
Cabin Attendant
AIDA CRUISES
06.2021 - 10.2021
Room Attendant
CASTLE PEAK HOTEL
04.2017 - 02.2020
On-The-Job Training
BEST WESTERN PLUS LEX CEBU
10.2016 - 02.2017
Vocational Training - Housekeeping
Department of Manpower Development and Placement
BS - Hotel & Restaurant Management
University of The Visayas
Secondary -
Jagupit National High School