Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Carla Santiago

Carla Santiago

Porac

Summary

Positive and upbeat Customer Service Specialist bringing 3 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Intouchcx
Clark City Front Mall
12.2024 - Current

Customer Service Representative

Teletech
Pampanga
07.2022 - 02.2024
  • 2 yrs Customer Service

Health Care Representative

VXI
Angeles, Pampanga
02.2020 - 03.2021
  • 1 yr Customer Service Representative

Education

Senior High School -

Republic Central Colleges
Angeles City, PAM

High School -

Porac Model Community High School
Porac, Pampanga

Elementary School -

Mancatian Elementary School
Porac, Pampanga

Skills

  • Multi-Tasking
  • Customer Loyalty Building
  • Customer Service Expert
  • Written and Verbal Communication Skills
  • Active Listening
  • 80 WPM Typing Speed

Personal Information

  • Age: 22
  • Date of Birth: 09/27/02
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Christian

Timeline

Customer Service Representative

Intouchcx
12.2024 - Current

Customer Service Representative

Teletech
07.2022 - 02.2024

Health Care Representative

VXI
02.2020 - 03.2021

Senior High School -

Republic Central Colleges

High School -

Porac Model Community High School

Elementary School -

Mancatian Elementary School
Carla Santiago