Carla Barrozo
Quezon City
Summary
Experienced Collection Analyst with a proven track record of optimizing accounts receivable processes And reducing outstanding balances. Strong team player with the ability to collaborate
Overview
10
10
years of professional experience
Work History
Financial Analyst
Fresenius Medical Care Inc
BGC, Taguig
06.2024 - Current
- Managed credit collections, focusing on receivables, dispute resolution, and account reconciliation.
- Leads customer calls to resolve invoice disputes, short payments, and supply-related issues, participates in monthly account reviews with U.S. counterparts, and ensures all accounts are accurately reconciled and closed.
- Reviewed accounts monthly with U.S. counterparts, confirming accurate reconciliation and addressing discrepancies.
- Closed accounts promptly through diligent follow-up and resolution of outstanding issues.
Order to Cash Analyst
IBM Business services, Inc.
Quezon City
06.2022 - 06.2024
- Monitored accounts receivable, ensuring timely payments and maintaining accurate records for financial integrity.
- Coordinated customer communications to ensure accurate invoicing, timely payments, and effective resolution of disputes.
- Researched customer queries regarding billing or payment status, communicated resolutions, and documented outcomes.
- Secured overdue balances by proactively contacting customers via telephone and email to facilitate prompt payment.
Credit and Collection Associate
Solid Five Distribuion Inc
Quezon City
03.2016 - 06.2022
- Identified outstanding debts for collection by tracking assigned accounts.
- Facilitated monthly meetings with Sales team and Finance Controller to address customer concerns.
- Clearing of weekly payments to ensure accuracy on reports
- Collaborated with team lead and supervisor to analyze past due accounts and establish future hold limits.
- Use of SAP to clear, record and locate specific invoices for customer reconciliation.
Education
Bachelor of Arts - Accounting
Our Lady of Fatima University
Valenzuela City03-2016
Skills
- Task prioritization and deadline management
- Able to work to individually with minimal direct supervision
- Excellent interpersonal skills, by demonstrated by communicating with clients and colleagues
References
References available upon request.
Timeline
Financial Analyst
Fresenius Medical Care Inc
06.2024 - Current
Order to Cash Analyst
IBM Business services, Inc.
06.2022 - 06.2024
Credit and Collection Associate
Solid Five Distribuion Inc
03.2016 - 06.2022
Bachelor of Arts - Accounting
Our Lady of Fatima University