CARL JEDRICK CONSTANTINO
Valenzuela City
Summary
Enhance and expand my knowledge, skills, and abilities as a vital component of the organization.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Social Media L1 Technical Support
Altius Infocom Technologies Inc.
Quezon City
04.2019 - Current
- Assisting Customer via Live chat and Email platform.
- Resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Data Encoder
Valenzuela City Hall
Valenzuela City
01.2018 - 05.2018
- Reviewed documents for completeness and adherence to city regulations.
- Entered and updated data in municipal databases for accurate record-keeping.
- Verified accuracy of data entered into system, ensuring all information is correct and up-to-date.
Education
Bachelor of Science - Information Technology
Our lady of Lourdes College
Valenzuela CitySkills
- Computer Hardware Servicing
- Networking (LAN, WAN, WLAN, Cabling)
- Technical troubleshooting
- Research
References
- Lawrence Furaque - 09953927284
- Peter Paul Hernandez - 09321720037
- Bobby Andrew Bonabon - 09208407346
- Mark Landingin - 09201036712
Timeline
Social Media L1 Technical Support
Altius Infocom Technologies Inc.
04.2019 - Current
Data Encoder
Valenzuela City Hall
01.2018 - 05.2018
Bachelor of Science - Information Technology
Our lady of Lourdes College