Carl Anthony Luchavez
Cagayan De Oro
Summary
Professional in multi-unit management, equipped to optimize operations and drive business growth. Consistently exceeded targets through effective resource allocation and strategic planning. Known for fostering team collaboration and adapting to dynamic business needs with focus on achieving results.
Overview
8
8
years of professional experience
Work History
Area Manager
Viva International Food and Restaurant Inc.
06.2023 - Current
- Managing the overall store operation of Mindanao Area
- Inventory management.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Responding efficiently and accurately to restaurant customers' complaints.
- Regularly review the quality of the product.
- Control operating costs and identify measures to cut waste.
- Implement policies and protocols that will maintain the future operations.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Resolved conflicts promptly to promote positive environment for customers.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Restaurant Manager
I Kitchen Inc
07.2017 - 03.2023
- Managed the only profitable store in the region with the highest audit score in 2022
- Consistently hit targets on sales, food cost, and labor cost
- Reinforced compliance with the handbook, policies, and practices according to corporate and health code standards
- Coached crew members throughout their shifts to execute operational brand standards, leading to a decrease in food waste of over 3% during those shifts
- Delivered an exceptional and friendly guest experience, creating consistently positive reviews from customers to management and online
- Consistently chosen among regional managers to train new staff members, set goals, provide job assignments, and motivate others
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Education
Diploma - Cruise Ship Services and Management
Professional World Academy
03.2014
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
Timeline
Area Manager
Viva International Food and Restaurant Inc.
06.2023 - Current
Restaurant Manager
I Kitchen Inc
07.2017 - 03.2023
Diploma - Cruise Ship Services and Management
Professional World Academy
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