Caren Key Donan
Accounting Staff/Bookkeeper
Davao City, Province Of Davao Del Sur
Summary
Accounting and Compliance Assistant with experience in business registration, government permit processing, and statutory compliance and LGU requirements. Provides support in bookkeeping-related tasks such as financial documentation, invoice processing, and records management.
Completed QuickBooks bookkeeping training with basic exposure to accounting workflows including transaction recording and bank reconciliation concepts. Background in customer service and retail sales, demonstrating strong communication, organization, and problem-solving skills.
Overview
3
3
Certificates
7
7
years of professional experience
Work History
Accounting and Compliance Assistant
Gilmed Bio System Corp.
Davao City
06.2025 - 07.2026
- Assisted in day-to-day accounting and bookkeeping tasks, including organizing financial records, monitoring transactions, and maintaining accurate documentation for internal reporting.
- Prepare, process, and file business permits, licenses, and regulatory requirements with government agencies and local government units (LGUs).
- Processed business registrations, renewals, and compliance-related documents, including Mayor’s Permit, Tax Clearance and other statutory requirements.
- Coordinated with government offices and internal departments to ensure timely submission of compliance documents and to resolve documentation issues or deficiencies.
- Monitored due dates and regulatory updates to help ensure company compliance with applicable government rules, permits, and reporting requirements.
- Streamlined and organized pending compliance requirements, successfully processing approximately 65–70% of backlog documents for submission to government agencies and LGU offices.
- Maintained organized records of legal, regulatory, and company documents for easy retrieval, audit preparation, and compliance tracking.
- Assisted in payroll-related statutory compliance by preparing and monitoring required employee/government contribution documents.
- Provided administrative support such as document preparation, data entry, filing, email coordination, and follow-up of permit and registration applications.
- Collaborated with cross-functional teams to address compliance-related concerns and support operational requirements efficiently.
Customer Service Representative
Iqor Philippines
Davao City
10.2024 - 07.2025
- Assisted customers with account-related concerns, billing inquiries, and service requests while maintaining professionalism and accuracy in handling information.
- Managed high-volume calls, documented customer interactions, and updated records in company systems in accordance with process guidelines.
- Resolved customer concerns efficiently through clear communication, problem-solving, and coordination with internal teams when necessary.
Hardware Sales Associate - Part Time
Flessing Hardware Trading
Davao City
07.2019 - 06.2024
- Assisted customers with hardware and auto parts purchases by providing product recommendations and responding to inquiries about available items.
- Processed sales transactions, handled cash payments, and maintained accurate records of daily sales and customer purchases.
- Monitored inventory levels, organized stock, and assisted in tracking product availability to support smooth store operations.
- Performed general store and administrative support tasks, including product arrangement, customer assistance, and coordination with team members on sales and stock concerns.
Education
Bachelor of Science - BS in Accountancy
Christian Colleges of Southeast Asia
Davao City, Province Of Davao Del Sur, Philippines 04.2001 -
Skills
Accounting & Bookkeeping:
Bookkeeping Support, Financial Recordkeeping support, Invoice Processing, Accounts Documentation, Expense Monitoring, Accounts Payable/Receivable Support, Bank Reconciliation, Data Entry
Compliance & Documentation:
Government Compliance Processing, Business Registration, Permit and License Processing, Compliance Support, Regulatory Documentation Preparation, Records Management
Administrative & Customer Support:
Administrative Support, Document Preparation, Email and Client Coordination, Customer Service, Communication, Problem Solving, Time Management
Software:
Microsoft Excel, Google Sheets, Gmail, Microsoft Word, QuickBooks
Certification
Certified Intuit Quickbooks Proadvisor, 2023
Timeline
Accounting and Compliance Assistant
Gilmed Bio System Corp.
06.2025 - 07.2026
Customer Service Representative
Iqor Philippines
10.2024 - 07.2025
Mastering Microsoft Excel Seminar
10-2024
Certified Intuit Quickbooks Proadvisor, 2023
03-2023
Completed Training of Online Accounting in Bookkeeping Course
03-2023
Hardware Sales Associate - Part Time
Flessing Hardware Trading
07.2019 - 06.2024
Bachelor of Science - BS in Accountancy
Christian Colleges of Southeast Asia
04.2001 -