CAREN D. ROMALDON

UTILITY STEWARD

Muntinlupa

Summary

Diligent and detailed-oriented Specialist with over three years of hands-on experience in hotel environments and a TESDA National Certificate II in Housekeeping. Recognized for maintaining impeccable standards of cleanliness, hygiene, and guest comfort. Proven ability to manage time efficiently in high-volume chemical handling standards. Committed settings while adhering to strict safety protocols and delivering a superior guest experience through operational excellence and a proactive service attitude.

Overview

years of professional experience

Work History

ROOM ATTENDANT

Festive, Makati

09.2022 - 11.2025

RoomSanitization & Cleaning: Dusting and polishing furniture, vacuuming carpets, sweeping and mopping floors, and cleaning windows or mirrors.
Linen Management: Stripping and remaking beds with fresh linens and replacing used towels.
Bathroom Maintenance: Thoroughly cleaning and sanitizing toilets, showers, and sinks.
Restocking Supplies: Replenishing toiletries (soap, shampoo), minibar items, coffee/tea supplies, and other guest amenities.
Public Area Care: Maintaining cleanliness in corridors, hallways, and lobbies.

WAITRESS

QatarService LCC Group Inc.

08.2016 - 08.2022

Food & Beverage Service: Delivering orders promptly to the correct tables, checking in on guests during their meal, and quickly resolving any service delays or errors.
Financial Transactions: Processing payments, handling cash, credit cards, or digital wallets accurately, and managing split checks for large groups.
Station Maintenance: Setting up tables with clean linens, silverware, and glassware.

Skills

Time Management: Completing an assigned quota of rooms (often 15–20 per shift) within a set time limit without sacrificing quality

Inventory Control: Monitoring and replenishing stock levels for room amenities, cleaning supplies, minibars

Reporting Discrepancies: Identifying and reporting maintenance issues, damages, or missing items to supervisors immediately

Attention to Detail: An "eye for detail" to spot minor stains or missed areas and ensure all amenities are perfectly placed

Customer Service Excellence: Providing polite and helpful responses to guest queries