Caren Clavo Bartolome
Caloocan City
Summary
I am a motivated sales associate/technical support with years of experience. I possess extensive product knowledge and exhibit strong communication skills. Seeking an opportunity to apply my knowledge of with team-building.
Overview
13
13
years of professional experience
Work History
Technical Support Representative
Alorica Teleservices Inc
06.2023 - 01.2025
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
- Used ticketing systems to manage and process support actions and requests.
Sales Staff
Ian Darcy Oil-Rich Perfume
12.2020 - 12.2021
- Testing perfumes scents and explaining its longetivity and their different notes to our clients
Brand Ambassador (Happy Skin Cosmetics)
Acabar Marketing International Inc.
05.2019 - 04.2020
- Demonstrating how to use cosmetic products and providing information about their skin caring benefits
Brand Ambassador (Vice Cosmetics)
Servicore Inc.
09.2018 - 02.2019
- Demonstrating how to use cosmetics products and providing information
Sales Promoter (Samsung Mobile Promoter)
Pro Tempo Promotions And Marketing Corp.
05.2017 - 01.2018
- Demonstrating the use of mobile phone, providing information about their technical qualities (internal/external aspect)
- Explaining brands edges in terms of its price and specifications
Brand Promoter (Philips Kitchen Appliances)
Servicore Inc.
03.2016 - 05.2017
- Providing information and demonstrating the proper use of different types of kitchen appliances
Brand Promoter (Dove Deodorant)
Demo Power Phils.
11.2011 - 01.2012
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
- Used ticketing systems to manage and process support actions and requests.
Education
Associate In Arts - undefined
Taguig City University
Taguig09.2011
Secondary Education - undefined
Upper Bicutan National Highschool
Taguig03.2011
Primary Education - undefined
Bagong Tanyag Elementary School
Taguig03.2007
Skills
- Customer Service- Experienced
- Technical Support- Experienced
- Microsoft Word- Intermediate
- Detailed Oriented- Experienced
- Communication- Experienced
Hobbies and Interests
Watching animés and sometimes, I also enjoys reading e-books.
References
References available on request.
Timeline
Technical Support Representative
Alorica Teleservices Inc
06.2023 - 01.2025
Sales Staff
Ian Darcy Oil-Rich Perfume
12.2020 - 12.2021
Brand Ambassador (Happy Skin Cosmetics)
Acabar Marketing International Inc.
05.2019 - 04.2020
Brand Ambassador (Vice Cosmetics)
Servicore Inc.
09.2018 - 02.2019
Sales Promoter (Samsung Mobile Promoter)
Pro Tempo Promotions And Marketing Corp.
05.2017 - 01.2018
Brand Promoter (Philips Kitchen Appliances)
Servicore Inc.
03.2016 - 05.2017
Brand Promoter (Dove Deodorant)
Demo Power Phils.
11.2011 - 01.2012
Associate In Arts - undefined
Taguig City University
Secondary Education - undefined
Upper Bicutan National Highschool
Primary Education - undefined
Bagong Tanyag Elementary School
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