Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Customer Service Representative (Online Betting)
New Wave Infotech Limited
05.2024 - Current
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Responded to customer requests for verifying there bank details, services, and company information.
Customer Service Representative (Online Shopping)
Lucky South 99 Outsourcing Inc.
08.2023 - 04.2024
Using the 007 system, we message random numbers that come up.
Messaging and inviting people to work for us as a part-time job or extra income for our online shopping platforms called Groupon Mall and Myntra Mall.
They will do a simple task to buy a virtual item that will never be delivered to them, but with this, they will earn extra profits.
At first, members who will join us need to make a deposit of ₹100 to start a part-time job.
Once the member starts the work, it's up to him if he will continue the work or not.
Customer Service Representative (Adding)
Dynamic System Limited
02.2023 - 07.2023
Using the 007 system, we message random numbers that come up.
Inviting them to like and rate 5 stars for different places in Google/TikTok videos.
Asking them for information about personal details, such as their name, contact number, and bank details, so we can process their rewards.
We will pass this to our receptionist, and after that, our job is done.
Infrastructure Technician
Australia New Zealand Banking Corporation
08.2017 - 12.2022
Enhanced network reliability by troubleshooting and resolving IT infrastructure issues.
Performed regular audits of IT systems to identify potential vulnerabilities or areas requiring improvement, enhancing overall infrastructure performance and security.
Senior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limitedSenior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limited