CANDY LYN TABLANG
PASIG CITY
Summary
Focused on contributing expertise to a company, promoting personal and professional development through effective knowledge sharing.
Overview
6
6
years of professional experience
Work History
Client Care Representative
Sun Life Financial Asia
05.2022 - 12.2025
- Handle prior authorization request for medications
- Determined if prior authorization is required for a certain drug
- Check dental Predetermination request status
- Providing denial reason if the prior authorization is declined
- Providing dental coverage and claims status
Customer Service Representative
Sykes Asia
07.2019 - 04.2022
- Collecting payments outbound and inbound
- Assisting the customer about their credit card
- Providing option if the customer facing hardship
- Checking and reminding the customer about due date in their loan
Education
Midwifery
Fellowship Baptist College
Kabankalan, Negros Occidental01.2013
Skills
Workplace professionalism
Conflict resolution
Client support expertise
References
- Jalyn Rose, Bael, Customer Service Representative, 09054930016, Wonders Company
- Joana Marie, Concordia, Customer Service Representative, 09367781857, Sunlife Philippines
Disclaimer
I hereby certify that above information are true and correct to the best of my knowledge and belief.
Timeline
Client Care Representative
Sun Life Financial Asia
05.2022 - 12.2025
Customer Service Representative
Sykes Asia
07.2019 - 04.2022
Midwifery
Fellowship Baptist College