CCTI
CANDY DEL ROSARIO DELFIN
Sales Admin
Makati City,QUE
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Sales Administrator
CH-Meiling International (Philippines) Inc
08.2022 - Current
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
Customer Service Representative (CSR)
LUCKY HUARONG TECHNOLOGY INC.
02.2017 - Current
- Sales Associate (Lazada and Shopee)
- Marketing Assistant / Basic task
- Sales Representative/ Direct Orders
Sales Promodiser
SM Sucat Hypermarket
06.2016 - 01.2017
Education
BS - Information Technology
01.2013 - 01.2014
UNDERGRAD
BS - Information Technology
01.2016 - 01.2017
UNDERGRAD
BS - Information Technology
01.2017 - 01.2018
UNDERGRAD
High school or equivalent - undefined
01.2010 - 01.2013
Skills
Customer service
Certification
I hereby certify that the facts contained in this resume are true and complete to the best of my knowledge and belief.
Personal Information
- Age: 24
- Place of Birth: Manila
- Height: 5'2"
- Weight: 80 kg
- Mother's Name: Lolita D. Delfin
- Date of Birth: 08/02/97
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursSoftware
Systems Applications and Products
Languages
English
Intermediate (B1)
Timeline
Sales Administrator - CH-Meiling International (Philippines) Inc
08.2022 - Current
Customer Service Representative (CSR) - LUCKY HUARONG TECHNOLOGY INC.
02.2017 - Current
Infotech College Of Arts and Sciences - BS, Information Technology
01.2017 - 01.2018
Sales Promodiser - SM Sucat Hypermarket
06.2016 - 01.2017
Olivarez College - BS, Information Technology
01.2016 - 01.2017
Arellano University-Pasay - BS, Information Technology
01.2013 - 01.2014
Parañaque National High School - High school or equivalent,
01.2010 - 01.2013
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