Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CAMILLE ROBYHDEB GONZALES

CAMILLE ROBYHDEB GONZALES

Taguig City,Philippines

Summary

Experienced in resolving technical issues and providing top-notch customer support. Capable of troubleshooting software and hardware problems while ensuring customer satisfaction. Strong communication skills and knack for simplifying complex tech concepts.

Overview

4
4
years of professional experience

Work History

Technical Support Representative

Alorica Philippines
Makati City
04.2024 - Current
  • Diagnosed and resolved technical problems over the phone, ensuring minimal downtime for customers.
  • Multitasking
  • Call Handling
  • Capable of working under pressure

Telephone Operator

Makati Diamond Residences
Makati City
11.2023 - 04.2024
  • Provided accurate information and assistance to callers, resolving inquiries and directing calls appropriately.

Technical Support Specialist

Teleperformance Philippines
Taguig City
11.2021 - 11.2023
  • Diagnosed and troubleshooted technical issues related to home appliances to provide timely resolutions.

Education

Diploma - Office Management Technology

One Cainta College
Cainta
07.2021

Associate - Computer Technology

ICCT Colleges
Cainta
06.2016

Secondary Level -

Sta. Lucia Highschool
Pasig City
03.2015

Skills

  • Microsoft Office
  • Video Editing Skills
  • Photo Editing Skills
  • Intermediate computer troubleshooting

Languages

English
Tagalog

Timeline

Technical Support Representative

Alorica Philippines
04.2024 - Current

Telephone Operator

Makati Diamond Residences
11.2023 - 04.2024

Technical Support Specialist

Teleperformance Philippines
11.2021 - 11.2023

Diploma - Office Management Technology

One Cainta College

Associate - Computer Technology

ICCT Colleges

Secondary Level -

Sta. Lucia Highschool
CAMILLE ROBYHDEB GONZALES