Summary
Overview
Work History
Education
Skills
Personal Information
Awards
Training
Timeline
Generic
Camille N. Bautista

Camille N. Bautista

Area Manager
SANTA CRUZ

Summary

A hands on and very capable Area Manager. I am competent across all areas of stores and office operations including HR related operation execution and special project. I have an experience on handling and training people. I am a good planner and communicator with a positive attitude who will always make sure that all aspect of operations is in highest possible standards. I have a track record of delivering a robust service, improving the effectiveness of all my deliverables including verification on stores safety protocol , monitoring project performance and consistent implementation of all KPI's beyond my control.

Overview

18
18
years of professional experience
2008
2008
years of post-secondary education

Work History

AREA MANAGER

HARD DISCOUNT PHILIPPINES INC.
06.2022 - 02.2025
  • Maximize the sales of the stores
  • Leads the preparation and set up of a soon to open ensuring completeness of all needed store materials and merchandise
  • Ensures the store's general and daily operations are conducted according to the company's rules and regulations
  • Take all step necessary for having excellent store employees
  • Ensures the lowest possible costs and highest productivity for all operation and procedures
  • Maintains the store's cleanliness, orderliness, standard procedures, accurate inventory level, and store productivity
  • Ensure uniform implementation of all standards, policies, and procedures
  • Hires store personnel
  • Works in cooperation with all other department in order to let the Company achieve better results and be more successful

Store Manager

Hard Discount Philippines Inc
01.2023 - 02.2024
  • A. Recruit, train, and supervise staff to ensure high performance.
  • B. Schedule shifts and delegate tasks to ensure efficient operations
  • C. Foster a positive work environment and resolve employee conflicts.
  • D. Develop and implement sales strategies to achieve targets and increase revenue.
  • E. Analyze sales data and customer feedback to identify opportunities for growth.
  • F. Monitor key performance indicators (KPIs) and adjust strategies accordingly
  • G. Ensure excellent customer service by setting standards and leading by example
  • H. Address customer complaints and feedback promptly and effectively.
  • I. Create a welcoming shopping experience to enhance customer loyalty.
  • J. Oversee inventory levels, including ordering, receiving, and stocking merchandise.
  • K. Conduct regular inventory audits to minimize shrinkage and maintain accuracy.
  • L. Implement inventory control procedures to optimize stock levels.
  • M. Ensure the store layout and displays are appealing and aligned with brand guidelines.
  • N. Plan and execute seasonal promotions and product displays to drive sales.
  • O. Implement and enforce store policies and procedures to ensure smooth operations.
  • P. Monitor daily operations to identify and resolve any issues promptly.
  • Q. Ensure compliance with health and safety regulations.
  • R. Provide regular reports on sales, inventory, and staff performance to upper management.
  • S. Communicate effectively with team members and management to ensure alignment on goals. T. Identify market trends and competitive activities to inform strategic

Assistant Store Manager

Hard Discount Philippines Inc.
06.2022 - 12.2022

A. Train, and supervise staff to ensure high performance.

B. Supervise overall operation when Store Manager is not around.

C. Foster a positive work environment and resolve employee conflicts. .

D. Analyze sales data and customer feedback to identify opportunities for growth.

E. Ensure excellent customer service by setting standards and leading by example

F. Address customer complaints and feedback promptly and effectively.

G. Create a welcoming shopping experience to enhance customer loyalty.

H. Ordering, receiving, and stocking merchandise.

I. Ensure the store layout and displays are appealing and aligned with brand guidelines.

J. Monitor daily operations to identify and resolve any issues promptly.

K. Provide regular reports on sales, inventory, and staff performance to upper management.

L. Communicate effectively with team members and management to ensure alignment on goals.

Retail Operation Trainor

Paloo Financing Corp
10.2021 - 06.2022

A. Developed long-term training strategies for new and existing employees across multiple departments.

B· Documented participant attendance, engagement and progress.

C· Created successful training courses based on evaluation of trainee needs.

D· Provided additional materials to enhance training.

E· Completed frequent assessments of training materials, structure and success rates in order to enhance programme.

F· Mentored learners to build subject confidence and competence.

G· Engaged employees in new learning and development schemes.

Sales Associate

Home Credit Philippines
06.2018 - 05.2022

A. Follow and achieve department monthly sales quota monthly

B. Actively seek out customers in store

C. Process POS (point of sale) purchases

D. Build productive trust relationships with customers

E. Remain knowledgeable on products offered and discuss available options

F.Cross sell products

Counter/Marketing Assistant/Marketing Assistant

Jollibee Foods Corp. (Franchise)
06.2007 - 05.2018

A. Trained new team members in cash register operation, stock procedures and customer service.

B. Helped customers with specific item requests by answering questions and offering knowledgeable product advice.

C.Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.

D.Maintained neat and clean shop floor and storage areas.

E. Assessed customer needs through clear communication, anticipating and responding appropriately to queries.

F. Manage inquiries in Birthday Party and Booking.

H.Increased customer satisfaction by providing efficient and friendly service at the counter.

I.Maintained a clean and organized counter area, ensuring a pleasant environment for customers.

Education

BACHELOR OF SCIENCE - HOTEL AND RESTAURANT MANAGEMENT

LAGUNA STATE POLYTECHNIC UNIVERSITY
Sta. Cruz, Laguna

SECONDARY -

PEDRO GUEVARRA MEMORIAL NATIONAL HIGH SCHOOL
Santa Cruz, Province Of Laguna, Philippines

PRIMARY -

SAN JOSELELMENTARY SCHOOL
Santa Cruz, Province Of Laguna, Philippines

Skills

MS Office

Personal Information

  • Age: 35
  • Height: 5'1"
  • Weight: 72 kgs.
  • Father's Name: Francisco Napolis
  • Mother's Name: Imelda Calma
  • Date of Birth: 05/10/1989
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Married
  • Religion: Christian

Awards


Best in Duo Deals (Suggestive Selling) Hard Discount Phils., 2023

Top Sales Performer, Homecredit Phils., 2019

Best in ADA, Homecredit Phils., 2019

Suggestive Selling Queen, Jollibee Foods Corp, 2013, 2014

Service Crew of the Year, Jollibee Foods Corp, 2010

Training


  • OSH (Occupational Safety & Health)
  • Training for Trainer's
  • Food Safety and Quality Certificate
  • Setting Goal and Reviewing Results
  • AMLA (Anti Money Laundering Act)

Timeline

Store Manager

Hard Discount Philippines Inc
01.2023 - 02.2024

AREA MANAGER

HARD DISCOUNT PHILIPPINES INC.
06.2022 - 02.2025

Assistant Store Manager

Hard Discount Philippines Inc.
06.2022 - 12.2022

Retail Operation Trainor

Paloo Financing Corp
10.2021 - 06.2022

Sales Associate

Home Credit Philippines
06.2018 - 05.2022

Counter/Marketing Assistant/Marketing Assistant

Jollibee Foods Corp. (Franchise)
06.2007 - 05.2018

BACHELOR OF SCIENCE - HOTEL AND RESTAURANT MANAGEMENT

LAGUNA STATE POLYTECHNIC UNIVERSITY

SECONDARY -

PEDRO GUEVARRA MEMORIAL NATIONAL HIGH SCHOOL

PRIMARY -

SAN JOSELELMENTARY SCHOOL
Camille N. BautistaArea Manager