Front Office Associate
The Infinity Tower Suites
Makati City
01.2024 - 06.2025
- Greeted guests warmly upon arrival and ensured smooth check-in process.
- Managed phone inquiries and provided accurate information to customers.
- Coordinated room bookings and maintained reservation system efficiently.
- Assisted guests with check-in, check-out, and room reservations.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Handled cash payments for guest transactions accurately and efficiently.