CAMALODIN ARAGASI
Taguig City
Summary
I want to be of service and to be attached to the company with stable and firm foundation, well established and fast growing both financial and interpersonal relations.
Overview
2026
2026
years of professional experience
Work History
Onboarding Associate
London Stock Exchange Group
01.2024 - Current
- Coordinated the onboarding of client funds, adhering to specific requests to streamline financial operations.
- Coordinated efforts with diverse teams to improve operational workflows and enhance client experiences.
- Strengthened client engagement through proactive communication and swift resolution of inquiries.
Customer Support Specialist
London Stock Exchange Group
03.2018 - 07.2024
- Facilitated prompt responses to customer inquiries via diverse channels, maintaining high standards of satisfaction.
- Optimized ticketing system for efficient management of customer interactions, resulting in faster response and resolution.
- Implemented best practice training for new employees, focusing on customer interaction techniques and effective problem-solving methods.
CA Operation Specialist III
JP Morgan Chase Bank
01.2012 - 01.2017
- Executed detailed reviews of client payment histories and established ledgers to ensure compliance with bankruptcy procedures.
- Reviewed and reconciled payment records, incorporating overpayments, short payments, and missed payments into the ledger for seamless transition to subsequent processes.
Relationship Manager Quality Analyst
JP Morgan Chase Bank
2011 - 2012
- Facilitated document validation processes for client requests, ensuring thorough checks for errors and completeness.
- Evaluated client needs to confirm readiness for proceeding with application modifications.
Customer Service Professional
JP Morgan Chase Bank
2010 - 2011
- Assisted customers by answering questions and responding to inquiries.
- Drove efforts to standardize procedures, ensuring consistent and high-quality customer experiences.
Part Time Professor
AMA College Makati
01.2012 - 01.2012
Customer Interactive Agent
Telus International
01.2009 - 01.2010
English Teacher
Ecclus Language Center
01.2006 - 01.2008
Education
Tourism
ABE International College of Business And Accountancy
Manila01-2005
ON THE JOB Training - undefined
Bureau of Immigration
Manila01-2004
Skills
- Problem Solving
- Crisis Management
- Creative Thinking
- Customer Orientation
SUMMARY OF QUALIFICATIONS
- Proven ability to manage business and to create rapport with clients.
- Excellent at follow-up and detail; extremely dependable.
- Exceptional communication and interpersonal skills.
Timeline
Onboarding Associate
London Stock Exchange Group
01.2024 - Current
Customer Support Specialist
London Stock Exchange Group
03.2018 - 07.2024
CA Operation Specialist III
JP Morgan Chase Bank
01.2012 - 01.2017
Part Time Professor
AMA College Makati
01.2012 - 01.2012
Customer Interactive Agent
Telus International
01.2009 - 01.2010
English Teacher
Ecclus Language Center
01.2006 - 01.2008
ON THE JOB Training - undefined
Bureau of Immigration
Relationship Manager Quality Analyst
JP Morgan Chase Bank
2011 - 2012
Customer Service Professional
JP Morgan Chase Bank
2010 - 2011
Tourism
ABE International College of Business And Accountancy