Summary
Overview
Work History
Education
Skills
Timeline
Generic

Butch Earl Capala

Manager
Talisay

Summary

As a versatile professional with expertise in Graphic Design, General Management, and Web Development, I bring a unique blend of creative, strategic, and technical skills to the table.

Graphic Designer With a strong background in design principles, typography, and visual storytelling, I specialize in creating visually compelling graphics that enhance brand identity and engage audiences. Proficient in Adobe Creative Suite (Photoshop), I deliver innovative design solutions for both digital and print media, ensuring that visual elements are both aesthetically pleasing and effective in communication.

In my role as a General Manager, I have successfully directed strategic planning, financial management, and operational oversight. I excel at leading teams, optimizing productivity, and driving business growth. My ability to develop and implement business strategies has resulted in significant improvements in revenue and operational efficiency. I prioritize fostering a positive work environment and ensuring high levels of customer satisfaction.

As a Web Developer, I possess strong technical skills in UI/UX development. My expertise extends to back-end development with languages like Wordpress, Figma and Webflow, and I have a solid understanding of database management. I am committed to creating user-friendly, visually appealing, and highly functional websites that meet client specifications and industry standards.

Combined Expertise My combined expertise allows me to oversee comprehensive projects that require a seamless integration of design, management, and technical development. I am adept at collaborating with cross-functional teams to ensure cohesive and effective solutions that meet both business objectives and user needs. My multifaceted skill set positions me to drive innovation, efficiency, and excellence across all aspects of a business.

Overview

11
11
years of professional experience
12
12
years of post-secondary education

Work History

Graphics Designer

Jino Lana Production
Cebu City
06.2019 - Current
  • Communicated effectively with clients throughout the design process, gathering feedback and making necessary revisions to achieve desired results.
  • Enhanced client satisfaction by delivering high-quality graphic design projects on time and within budget constraints.
  • Completed final touches for projects before rollout.
  • Put together videos for social media, advertising, and informational purposes.
  • Create Posters and Billboards for events.
  • Deliver visual graphics for mass audience.

Visual Graphics Designer

Carlo Abaquita Production
Cebu City
06.2017 - Current
  • Create Visual for particular Events such as Pageants, Birthday, Wedding and other corporate shows.
  • Use of Resolume Arena to Achieve Visual Mapping for stage background.
  • Audio Visual response to sync in led wall display with the performer.
  • Produced engaging video content for company website and social media channels, increasing online visibility.
  • Optimized graphic assets for mobile devices, ensuring seamless viewing experiences across platforms.
  • Developed comprehensive style guides to ensure consistent branding across all company materials.
  • Managed multiple design projects simultaneously while adhering to strict deadlines and maintaining attention to detail

Wedding Coordinator

Unique Weddings And Evenets
Cebu City
01.2017 - Current
  • Established and managed communications with vendors, confirming service and supply delivery.
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Assisted with vendor contracts, negotiating rates and terms with wedding suppliers.
  • Created and managed online presence to reach larger audience of clientele.
  • Assist Client during wedding day and attend to their needs.

General Manager

Jaynet Oceanview Resort
Sila Granada, Boljoon Cebu
03.2016 - Current
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Manage booking and check-in details to insure smooth and easy check-ins.
  • Create data formats, check-in forms and update calendar system for staffs to review before guests arrival.
  • Formulated policies and procedures to streamline operations
  • Developed and implemented strategies to increase sales and profitability
  • Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results

Chat Support Representative

ETC
Manila
10.2013 - 04.2016
  • Reduced escalations to higher-level support teams by successfully addressing customers'' issues at the first point of contact.
  • Resolved technical issues for customers by utilizing comprehensive knowledge of company products and services.
  • Enhanced customer satisfaction by providing timely and accurate responses to inquiries through chat support.
  • Exceeded established KPIs related to response time, resolution rate, and overall quality scores in chat support metrics.
  • Response to over 100 clients inquiries about Vehicles and Private Jet.
  • Boosted customer retention, maintaining a professional and empathetic tone throughout all interactions
  • Investigated and resolved customer inquiries and complaints quickly
  • Responded proactively and positively to rapid change
  • Delivered prompt service to prioritize customer needs

Education

Bachelor of Arts - Fine Arts

Universirty of San Carlos
Cebu City, Province Of Cebu, Philippines
04.2011 - 04.2013

Bachelor of Science - Information And Communication Technology

University of San Carlos
BS ICT
04.2007 - 04.2009

Associate of Science - Multimedia And The Internet

Informatics Computer Institute
Cebu City, Province Of Cebu, Philippines
04.2003 - 04.2005

Associate of Science - Computer Programming

Informatics Computer Institute
Cebu City, Province Of Cebu, Philippines
04.2003 - 04.2005

High School Diploma -

Cebu Institute of Technology
Cebu City, Province Of Cebu, Philippines
04.1999 - 04.2003

Skills

Timeline

Graphics Designer

Jino Lana Production
06.2019 - Current

Visual Graphics Designer

Carlo Abaquita Production
06.2017 - Current

Wedding Coordinator

Unique Weddings And Evenets
01.2017 - Current

General Manager

Jaynet Oceanview Resort
03.2016 - Current

Chat Support Representative

ETC
10.2013 - 04.2016

Bachelor of Arts - Fine Arts

Universirty of San Carlos
04.2011 - 04.2013

Bachelor of Science - Information And Communication Technology

University of San Carlos
04.2007 - 04.2009

Associate of Science - Multimedia And The Internet

Informatics Computer Institute
04.2003 - 04.2005

Associate of Science - Computer Programming

Informatics Computer Institute
04.2003 - 04.2005

High School Diploma -

Cebu Institute of Technology
04.1999 - 04.2003
Butch Earl CapalaManager