Bryan Martinez
Administrative & Operations Coordinator| Recruitment Specialist | Legal Admin/Receptionist
San Jose,BTG
Summary
Results-driven Administrative & Operations Coordinator with over 5 years of experience in administrative support, appointment setting, and client relations. Proven track record in managing daily operations, coordinating schedules, and supporting project workflows to improve efficiency. Experienced in recruitment processes, including job posting, candidate screening, and interview coordination, as well as maintaining accurate and organized databases. Skilled in communication, multitasking, and process improvement, with a strong ability to support teams, streamline operations, and deliver high-quality service in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Administrative & Operations Coordinator
Bright Balustrading
NSW
03.2025 - Current
- Provide day-to-day administrative and operational support to ensure smooth business operations
- Manage calendars, appointments, and scheduling for internal teams and client meetings
- Handle client communications, ensuring timely responses and high-quality service
- Support project coordination by organizing documentation and tracking workflow progress
- Coordinate between team members, clients, and stakeholders to maintain efficient operations
- Manage recruitment processes, including job posting, candidate screening, and interview coordination
- Maintain and update company databases, ensuring accuracy and organization of records and client information
- Assist in improving internal processes and workflows to enhance overall efficiency
- Perform general administrative tasks such as data entry, reporting, and file management
LEGAL RECEPTIONIST / CLIENT CARE - ASSISTANT TEAM LEAD / SALES SPECIALIST
The Chidolue Law Firm, PLLC
11.2021 - 06.2024
- Calendar Management
- Client Retention (Sales)
- Conducting Interviews / Screening for Immigration Cases
- Administrative and Clerical works
- Conducting initial interviews for Technical Roles
- Basic Book keeping
- Administrative and Clerical works
RECRUITMENT SPECIALIST
IT Retail
08.2021 - 10.2021
- US Company
CUSOMTER ACCOUNT EXECUTIVE AND SUPERVISOR
Bridge Water Medical Supplies and Optimum Medical
04.2021 - 07.2021
- Sales of medical supplies, services, and life and health insurance
- Managing and coaching customer service representatives
Cold Caller for Real Estate Business
09.2020 - 10.2020
- Calling real estate agents to survey for web training
BUSINESS ACCOUNT EXECUTIVE
Scope HR
10.2019 - 04.2020
- Handling out-bound calls to offer man power services to prospective companies and businesses
- Closing contracts with businesses and companies
- Interviewing and assessing potential candidates to match them with the companies' needs
CUSTOMER ACCOUNT EXECUTIVE / HELP DESK / SUBJECT MATTER EXPERT / TRAINER APPRENTICE
Alorica Inc.
07.2015 - 08.2019
- Handling sales, billing calls, product inquiries, and other customer inquiries in Comcast and Amazon
- Supervising agents, handling teams, taking supervisor calls, submission of daily reports, and e-mail correspondences
- Product training of newly hired agents and managing trainees
- Philippines
MONITORING SPECIALIST
Media Meter, Inc
10.2014 - 07.2015
- Editing and monitoring news articles
Education
Bachelor of Science - Information Technology
ICCT Colleges
Cainta Rizal 04.2001 -
Skills
Administrative & Operations Management
Recruitment & Talent Coordination
Database Management & Data Accuracy
Calendar & Schedule Management
Client Communication & Customer Service
Project Coordination & Workflow Support
Organization & Time Management
Attention to Detail
Process Improvement & Efficiency
Proficiency in Microsoft Office & Google Workspace
Timeline
Administrative & Operations Coordinator
Bright Balustrading
03.2025 - Current
LEGAL RECEPTIONIST / CLIENT CARE - ASSISTANT TEAM LEAD / SALES SPECIALIST
The Chidolue Law Firm, PLLC
11.2021 - 06.2024
RECRUITMENT SPECIALIST
IT Retail
08.2021 - 10.2021
CUSOMTER ACCOUNT EXECUTIVE AND SUPERVISOR
Bridge Water Medical Supplies and Optimum Medical
04.2021 - 07.2021
Cold Caller for Real Estate Business
09.2020 - 10.2020
BUSINESS ACCOUNT EXECUTIVE
Scope HR
10.2019 - 04.2020
CUSTOMER ACCOUNT EXECUTIVE / HELP DESK / SUBJECT MATTER EXPERT / TRAINER APPRENTICE
Alorica Inc.
07.2015 - 08.2019
MONITORING SPECIALIST
Media Meter, Inc
10.2014 - 07.2015
Bachelor of Science - Information Technology
ICCT Colleges
04.2001 -