Bryan Corazon Norte

•Supervise and coordinate production planning and scheduling activities to ensure operations run smoothly and meet delivery deadlines.

Monitor production progress, analyze output data, and adjust schedules or resources to resolve delays and maintain efficiency.

•Coordinate with procurement, warehouse, and other departments to ensure materials and resources are available on time, preventing disruptions in production.

•Oversee inventory levels using systems such as MRP (Material Requirements Planning) and ERP (Enterprise Resource Planning) systems to ensure accurate planning and stock control.

•Implement process improvements and apply Just-in-Time (JIT) production principles to reduce waste and optimize workflow.

•Train and guide team members on production control procedures, ensuring alignment with company standards and efficient operations.

• Provided support in managing and organizing various administrative tasks to ensure smooth daily operations.
• Assisted in processing and handling customer data and documents accurately and efficiently.
• Contributed to maintaining records and reports, ensuring all information was up-to-date and correctly filed.
• Participated in team meetings and training sessions to improve overall skills and knowledge in the company's processes.

• Assisted customers by addressing their inquiries and resolving issues over the phone and via email, ensuring a positive and satisfactory experience.
• Provided support to clients by offering clear explanations of products and services, helping them understand how to use them effectively.
• Managed and updated customer records accurately in the system, ensuring all information was current and relevant for future interactions.
• Followed up with customers to ensure their concerns were resolved and to gather feedback on their overall service experience.

• Prepared and served a variety of beverages, including coffee, tea, and smoothies, ensuring high-quality and consistent taste to meet customer expectations.
• Operated cash registers and handled transactions accurately, including processing payments, giving change, and managing receipts.
• Maintained cleanliness and organization of the work area, including countertops, equipment, and dining areas, to ensure a safe and welcoming environment for customers.
• Provided excellent customer service by greeting patrons, answering their questions, and addressing any concerns or special requests promptly and courteously.