Timeline
Work History
Education
Skills
Summary
Work Preference
Work Availability
Overview
Affiliations
Generic
Brienz Leonard Bresenio

Brienz Leonard Bresenio

customer service associate
daet,CAN

Timeline

Customer Service Representative

N/A
04.2025 - Current

Bachelor of Science - Information Technology

Camarines Norte State College
08.2019 - 04.2023

Work History

Customer Service Representative

N/A
04.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor of Science - Information Technology

Camarines Norte State College
Daet Camarines Norte
08.2019 - 04.2023

Skills

Customer service

Active listening

Critical thinking

Data entry

Customer relations

Problem resolution

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Customer Service role. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Location Preference

On-SiteRemoteHybrid

Salary Range

$45000/yr - $100000/yr

Important To Me

Career advancementCompany CultureFlexible work hoursPersonal development programs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview

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Affiliations

  • FreeCodeCamp
Brienz Leonard Breseniocustomer service associate