Brian Perez
City Of Bacoor
Summary
Proven professional with a track record of enhancing customer satisfaction and fostering positive workplace environments, notably at the Philippine Amusement and Gaming Corporation. Skilled in memory retention and demonstrating dependability, I excel in fast-paced settings, ensuring efficient service and promoting responsible gambling practices. Achievements include significant contributions to team collaboration and customer loyalty.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Dealer
Philippine Amusement and Gaming Corporation
09.2005 - 08.2024
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
Site Support Coordinator
STRACOM LTO-IT Project
04.2003 - 08.2005
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Assist and teaches LTO employees on how to use the new Computerized system.
Service Crew Member
Chowking, Greenwich, Wendy's, Hutu's Hut Bar
01.1999 - 12.2002
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- These are part time jobs I had while in college..
Education
Bachelor of Science - Information Technology
Polytechnic University of The Philippines
Sta. Mesa, Manila05-2003
High School Diploma -
P.U.P. Laboratory High School
Sta. Mesa, Manila03-1996
Skills
- Memory retention
- Dependability
- Strong hand-eye coordination
- Quick thinking
Certification
Career Service Professional Eligibility
Photography
Wedding and other special events photographer.
Timeline
Dealer
Philippine Amusement and Gaming Corporation
09.2005 - 08.2024
Site Support Coordinator
STRACOM LTO-IT Project
04.2003 - 08.2005
Service Crew Member
Chowking, Greenwich, Wendy's, Hutu's Hut Bar
01.1999 - 12.2002
Bachelor of Science - Information Technology
Polytechnic University of The Philippines
High School Diploma -
P.U.P. Laboratory High School
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