Brian Briones
Las-Pinas, Manila
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Flexible Technical Pre-Sales Support Manager with over 15 years of experience helping clients maintain smooth operations in the IT industry. Expertise in ICT systems and software environments. Commended for rapidly and effectively resolving IT issues of the client and efficiently integrating new Design,hardware and components.
Collaborative team player specializes in internal and external relationships in the IT industry. Elicits aid from vendors, subcontractors and other external sources to improve ticket responses and project completion for the end-user. Combines personal expertise with diverse professional relationships to support maximum quality.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Project Manager - Technical Pre-sales
RBB Industries Co.
11.2018 - Current
- Developed IT project management roadmap to define project objectives, timelines and milestones.
- Led and assisted technical upgrade projects for clients by working and coordinating with Stakeholders, Consultants and development team for integrations or migrations.
- Outlined work plans, determined resources, vendors, wrote timelines, and generated initial budgets as part of an IT project scope.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Assist and consult for client's network infra deployment.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Contract and support services agreement document creation and fulfillments.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Designed and evaluated WAN and LAN connectivity technologies.
- Key account or client retention
- Managed over 50 new client acquisition calls per day
Pre-Sales Engineer - IT Group
Luglink Systems Corporation
01.2008 - 11.2018
- Cultivated and maintained strong relationships with IT customers to ensure a positive customer experience.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering IT sales support.
- Assisted customers in troubleshooting product issues and provided timely technical support.
- Presented technical presentations to clients to explain product features and benefits.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Collaborated with cross-functional teams to deliver successful product service implementations.
- Worked with customers and IT engineering team to determine hardware equipment needs and system requirements.
- Generated terms of references for client's project plans
- Managed over 50 Corporate calls a day
Key Accounts Manager
Trends And Technologies Inc.
04.2004 - 12.2008
- Built and maintained strong client relationships to drive business growth in the IT financial industry.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Supported sales and reporting for large and medium-sized financial sector accounts.
- Attended product-related technical shows and other activities to represent company products and services.
- Generated and executed sales plans in existing customer base to meet profit increase goals.
- Promoted IT/ICT products such as Cisco, Avaya, Fortinet, HP, Dell, APC, Citrix, Juniper, Structured Cabling components, Data center equipments (Raised flooring, racks, KVM's and enclosures, monitoring equipments)
- Managed & collaborated with third party vendors from project acquisition to implementation & training.
- Handled over 30-50 key accounts for increased sales per year.
- Handled 50 calls per day for sales forecasting to lead conversion.
Skills
- Corporate Key accounts management
- Customer Needs Assessments and Account issue resolution strategy
- Client retention & Relationship Development
- Order Fulfillment & Document Control
- Problem-Solving Ability & Multi Tasking
- Can adapt to Executives and Higher Management in providing Support
- Vendor Relationship Management
- Risk Mitigation
- Strategic Planning
- Stakeholder Relations
- Knowledgeable in Connectwise, MS365, Jira, Asana, Microsoft project, Ms Office, Autocad
- Knowledgeable in Network Infrastructure and operations like Data center design and build, Structured cabling, Routing and Switching, Wireless LAN, LAN/WAN/PoE, Cloud/VPN/IPVPN, Internet Backbone (FO, DSL, LL, DS3, T1, WIRELESS,APCN), Backup Power/UPS, Load Balancing, Data and Connection Security
- Knowledgeable in IT Communications Industry for hardware and software like Contact center design and build, IP telephony, PABX/IP-PBX/VOIP, Telecoms backbone and connection deployment and troubleshooting
- Knowledgeable in Web and Software development that covers web front/backend development, CRM and CMS Mobile application development (IOS/ANDROID), Custom software development base on client requirements
Certification
UCI - University of California, Irvine
Professional Project Management Certificate (2023)
1 month
Course Completed:
Initiating and Planning Projects
Budgeting and Scheduling Projects
Managing Project Risks and Changes
Project Management Project
Course Certificate - Certificate Link
Professional Project Management Certificate (2023)
6 months
Foundations of Project Management
Project Initiation: Starting a Successful Project
Project Planning: Putting It All Together
Project Execution: Running the Project
Agile Project Management
Capstone: Applying Project Management
Course Certificate - Certificate Link
- Makati Dev't Corporation (MDC-Buildplus) Health and Safety Training - 8 hour Training (2023)
- Makati Dev't Corporation (MDC-Buildplus) Entrepreneur & General Managing Training - 8 hour Training (2023)
- MST Connect PH - Project Management Training - 8 Hour Online Certification - (2022)
- Globe Telecoms / Innove Communications - IP-VPN / DSL /LEASED LINE training deployment - 2008
- Eastern Telecoms - Backbone FO training development - 2004
Languages
English
Intermediate (B1)
Additional Information
Industry Sector Engagements
- Exposed in the IT industry for all segments of business (Banking & Finance, Manufacturing, Retail, F&B, Contact center, Professional services & Government projects, Online companies)
- IT component for Renewable Energy ( Wind, Solar, Coal and geothermal projects)
- Install base portfolio for IT & telco rough-in projects for Power Plants, Manufacturing plants, shipping ports, hi-rise developments, water treatment plants, Mining plants, 100mw substations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Manager - Technical Pre-sales - RBB Industries Co.
11.2018 - Current
Pre-Sales Engineer - IT Group - Luglink Systems Corporation
01.2008 - 11.2018
Key Accounts Manager - Trends And Technologies Inc.
04.2004 - 12.2008
Lyceum of The Philippines - Bachelor of Science, Civil Engineering - Undergraduate
St. Francis Assisi College - High School Diploma,
Education
Bachelor of Science - Civil Engineering - Undergraduate
03.1997
High School Diploma -
03.1992
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