Brenda Saure

• Collaborated with cross-functional teams to ensure seamless integration of applications into existing systems.
• Presented technical concepts clearly to non-technical stakeholders, facilitating better understanding of project goals and progress updates.
• Documented detailed specifications for each project supporting seamless handover between team members.
• Improved client satisfaction by addressing their needs and providing tailored solutions in a timely manner.
• Mentored junior consultants to enhance their technical skills and knowledge of industry best practices.

● Engages the client to obtain EDI requirements, while ensuring the completeness and accuracy of map packages and requirements documentation

● Develops or builds moderate to complex forms and EDI specifications (inbound and outbound) based on the required document, structures, and specifications from clients.

● Consistently create test cases/scenarios, form test files, run tests, evaluate reports and make changes to the map as needed

● Deliver day to day implementation requests of Trading Partner and map configurations into the OpenText Managed Services systems.

● Implementing changes for existing data integrations

● Lead a Project from Kick-Off to Go Live.

● Act as a shift lead. Manage the team’s queue and assign tasks to resources.

● Participate in Bootcamp Trainings as an instructor to the new hires.

● Asks technical assistance from more experienced peers (Lead and Principal).

● Provides map status update to clients, leads, project managers and counterparts as necessary.

● Provides technical mentoring to associates.

● End to end process - Analysis, Development, Testing, Deployment

● Obtain requirements and/or internal design specifications, customer IDs, trading partner’s profiles, conversion tables, input and output files, release instructions, development codes and other available/necessary information to understand and run the project or the map.

● Know the deadline or the schedule of internal testing such as integration or analyst output verification or customer acceptance testing.

● Determine the budget or the map type classification and how it might impact the scope and limitations of tests.

● Recognize project-related personnel and their responsibilities, reporting requirements, required standards and processes (such as release processes, change processes, etc.)

● Establish test environment requirements (script configuration, versions, system files, etc.)

● Determine and coordinate test ware requirements (automation tools, checklist, problem/bug tracking, etc.)

● Coordinate requirement issues to analysts or test environment or test ware requirements to the project or team lead.

● Lead QA project by assigning project/maps to other software analysts, coordinating issues/schedules with lead analysts, PMs or customers, documenting new processes, building common rules/cases, etc.

● Assists other quality analysts in understanding the requirements and creating test plans.

● Analyze common and/or unique issues/defects, research ways on how it will be avoided or improved

● Provide recommendations to achieve zero defects, improve process, and reduce process cycle and costs.

• Developed and maintained quality assurance procedure documentation.
• Analyzed quality and performance data to support operational decision-making.
• Created and revised procedures, checklists and job aids to reduce errors.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

● Creation of test scenarios, test cases, test plans execution and test results evaluation

● Prepare test environment requirements and set up

● Raise queries to Business Analysts during the testing phase

● Track status of the project and ensure delivery in a timely manner

● Create test documentation and reports

● Examines and evaluates purpose and content of business reports to develop new, or improve existing format, use, and control: Reviews reports to determine basic characteristics, such as origin and report flow, format, frequency, distribution and purpose or function of report.

● Confers with persons originating, handling, processing, or receiving reports to identify problems and to gather suggestions for improvements.

● Evaluates findings, using knowledge of workflow, operating practices, records retention schedules, and office equipment layout.

● Recommends establishment of new or modified reporting methods and procedures to improve report content and completeness of information.

● May prepare and issue instructions concerning generation, completion, and distribution of reports according to new or revised practices, procedures, or policies of reports management.

Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.