Zenaida Hizon
Block 9 Lot 1 Liora Homes Pasong Camachile 2 General Trias Cavite
Summary
Detail-oriented and highly organized banking professional with 26 years of experience in check verification, signature authentication, and bookkeeping. Proficient in ensuring the accuracy and legitimacy of financial transactions, maintaining records, and adhering to banking regulations. Skilled in fraud detection, ledger reconciliation, and compliance with internal and external audit standards.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Admin Assistant
Nexland Realty
Unit 201 EVY Building, Salawag Crossing, Molino Paliparan
02.2024 - Current
Sinature and Technical Verifier and Bookkeeper
Bank of the Philippine Islands
BPI Vito Cruz Taft Avenue, Corner P. Ocampo St. Malate Manila
10.1995 - 04.2021
- Supported business customers with tailored banking solutions, promoting growth and long-term partnerships.
- Enhanced customer satisfaction by providing efficient and accurate financial services.
- Facilitated positive communication between different departments, fostering collaboration towards shared goals.
- Ensured smooth branch operations by effectively managing resources including scheduling staff shifts and monitoring cash levels.
- Maintained accurate records of transactions, reducing discrepancies and ensuring balanced accounts daily.
- Managed risk by identifying potential fraud cases and implementing preventive measures.
- Promoted a culture of teamwork within the branch environment by actively participating in team building initiatives.
- Streamlined bank processes for improved operational efficiency and reduced error rates.
- Monitored and verified suspicious activity on customer accounts.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Improved verification accuracy by implementing thorough quality control processes and procedures.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored ongoing trends in verification methodologies and technologies, staying current on best practices in the field.
- Identified potential areas of risk or fraud during the verification process, mitigating potential losses for clients and the company.
- Established best practices for document handling and storage, maintaining compliance with industry standards and regulations.
- Reduced turnaround time for verification tasks by prioritizing workload and managing resources effectively.
Clerk
Afpslai
Afpslai Fort Bonifacio
05.1995 - 10.1995
Education
Bachelors Of Science In Banking And Finance - Major in Finance
Polytechnic University of The Philippines
Sta. Mesa Manila05.1995
Skills
- Administrative support
- Clerical support
- Scheduling
- Documentation and recordkeeping
- Deadline oriented
- Meticulous attention to detail
- Bookkeeping
- Data entry
- Microsoft Excel
- Database entry
Certification
AMLA/KYC COMPLIANCE
Money Laundering and Terrorist Financing Prevention Program
Operational Risk Management Course
CPD for real estate training and seminars
References
NEXLAND REALTY MUNTINLUPA ALABANG PHILS.
Ms. Dexie Gacutno - CEO Licensed Broker,CPA
EDUCATOR TEACHER
Ms. Emma Ruth De Leon - LPT
BANK OF COMMERCE
Ms. Arlene Llanes - Assistant Manager
Timeline
Admin Assistant
Nexland Realty
02.2024 - Current
Sinature and Technical Verifier and Bookkeeper
Bank of the Philippine Islands
10.1995 - 04.2021
Clerk
Afpslai
05.1995 - 10.1995
Bachelors Of Science In Banking And Finance - Major in Finance
Polytechnic University of The Philippines