Bren Jay Husayan
Marketing | Customer Service | Sales | Financial | Coaching
Tanauan City
Summary
Experienced professional with solid background in providing expert guidance and solutions. Known for reliability and adaptability in dynamic environments. Exceptional at fostering teamwork and driving successful outcomes.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Subject Matter Expert (Remote)
TaskUs Atlantis
12.2023 - 12.2024
- Mentored junior team members, contributing to their professional growth and development.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
- Developed comprehensive knowledge base for easy access by all team members, significantly reducing onboarding time.
Teamate (Healthcare Account)
TaskUs Atlantis
09.2022 - 12.2023
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Established measurable performance metrics for account managers, driving accountability and continuous improvement within the team.
- Increased client retention rates through proactive account management and consistent delivery of high-quality service.
- Implemented data-driven decision making processes to optimize account management strategies, leading to increased productivity and better outcomes for clients.
- Contributed to positive brand reputation through exceptional customer service skills that resulted in consistently high satisfaction ratings from clients.
- Provided expert guidance to clients on regulatory compliance matters related to their specific healthcare settings, reducing risk exposure for their organizations.
Financial Officer
Paloo Financing Inc
01.2022 - 09.2022
- Provided valuable insights to senior leadership through detailed analyses of market trends, competitor performance, and industry benchmarks.
- Collaborated with cross-functional teams to develop sound business strategies that aligned with company objectives and drove revenue growth.
- Spearheaded system improvements to automate manual processes, increasing overall finance team productivity and reducing errors.
- Championed process improvement initiatives within the organization leading to cost savings and increased efficiency.
- Worked closely with sales teams on pricing strategy implementation resulting in improved margins across all product lines.
Team Leader
Xiaomi Global Philippines
06.2021 - 12.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Team Leader
Philippine Oppo Mobile Tech
09.2020 - 06.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Sales Promoter
Philippine Oppo Mobile Tech
01.2019 - 09.2020
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Provided coupons, product samples and informational brochures to customers.
- Engaged customers and complied with company script requirements to promote and increase product sales.
Hotel Staff
Sambat Inn Lodge and Restaurant
01.2017 - 12.2018
- Maintained a clean, safe, and welcoming environment to create a positive first impression for hotel visitors.
- Assisted guests with special requests, ensuring their needs were met and expectations exceeded.
- Conducted regular inspections of hotel facilities to identify areas in need of maintenance or improvement.
- Performed administrative tasks such as managing reservations, preparing reports, and maintaining accurate records of daily transactions.
- Implemented innovative marketing strategies designed to attract new guests and increase brand awareness within the community.
Education
Bachelor of Science - Business Administration
Tanauan Institute
Tanauan City, Batangas 05.2014 - 05.2016
Skills
Training and mentoring
Profile
Bren, 06/12/97, 27, 5'6, 122 Adis Street, Tanauan City, Batangas, Roman Catholic
Hobbies
- Cooking
- Reading books
- Drafting Canva Designs
- Playing mobile games
- Listening to music
Personal Information
- Age: 27 years old
- Date of birth: June 12, 1997
- Religion: Roman Catholic
- Height: 5'6
- Pronouns: He/Him/His
Timeline
Subject Matter Expert (Remote)
TaskUs Atlantis
12.2023 - 12.2024
Teamate (Healthcare Account)
TaskUs Atlantis
09.2022 - 12.2023
Financial Officer
Paloo Financing Inc
01.2022 - 09.2022
Team Leader
Xiaomi Global Philippines
06.2021 - 12.2021
Team Leader
Philippine Oppo Mobile Tech
09.2020 - 06.2021
Sales Promoter
Philippine Oppo Mobile Tech
01.2019 - 09.2020
Hotel Staff
Sambat Inn Lodge and Restaurant
01.2017 - 12.2018
Bachelor of Science - Business Administration
Tanauan Institute
05.2014 - 05.2016
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