Booz Ryan Vasquez

As a high-impact Marketing and Operations Manager reporting directly to Ownership, I orchestrate the full spectrum of brand growth and organizational efficiency. I lead integrated marketing strategies—encompassing market research, graphic design, and social media creation—to drive high-stakes launches, rebranding campaigns, and sales-boosting promotions. By blending creative content with data-driven tactics like personalized email marketing and targeted advertising, I have consistently enhanced customer loyalty and top-line revenue. Beyond marketing, I function as an operational architect: I authored the company’s foundational SOPs and KPI frameworks, managed high-level mall leasing partnerships, and oversaw all HR functions, including payroll and leadership coaching for Store Managers. My financial stewardship is highlighted by a strategic approach to budgeting that successfully reduced monthly overhead by 220k through store downsizing, ensuring that every initiative is lean, high-impact, and aligned with bottom-line profitability.

Managing the canteen consigned. Demonstrated exceptional ability to thrive in a high-volume environment, successfully serving over 150 meals daily. Consistently attained a 95% customer satisfaction rate through outstanding service delivery. Proficient in the preparation of diverse menus and viands, ensuring culinary variety and quality. Maintained a hygienic kitchen by executing thorough cleaning and dishwashing protocols. Skilled in inventory management, ensuring optimal stock levels and efficient resource utilization.

Led influencer marketing, Facebook ads, and affiliate marketing for sea scooter and electronic bicycle brands. Sourced, negotiated, and coordinated with influencers to align with niche markets. Managed Avantlink for affiliate marketing, creating Quora content, and running monthly and quarterly programs with influencers. Handled administrative tasks, including planning, roadmap creation, goal setting, and data sorting. Prepared contracts, supervised the contract process, and managed updates on production, posting, and promotions. Planned and managed budgets, steps, and processes for Facebook ads.

Built landing pages and websites using Ontraport, focusing on graphic design, UX/UI, and image editing with Canva. Organized tasks with Freedcamp and Evernote. Wrote and researched articles, performed keyword research, and managed content writing. Oversaw social media management for Instagram and Facebook, and produced videos with Adobe Premiere Rush. Managed LinkedIn lead generation and connection requests. Excelled in attention to detail, analytical thinking, self-motivation, and dependability. Sourced products and handled supplier negotiations. Demonstrated leadership and effective communication skills, working flexible hours and managing projects from start to finish. Identified issues, analyzed information, and provided solutions, working both independently and collaboratively.

Coordinated strategies to achieve marketing objectives and enhance profitability. Developed pricing structures balancing company and customer goals. Identified new business opportunities to generate revenue and improve profitability. Applied consultative selling to prospect senior management. Researched potential markets and industries. Managed a business portfolio, achieving 45% of revenue objectives in less than a month. Created marketing, sales, and promotional initiatives. Reached out to potential customers, negotiated long-term agreements, and created reports on business development activities. Collaborated with business teams and IT to align project goals. Promoted products at conferences and trade association meetings, scheduled promotional activities, and compiled data to generate sales and profit projections.

Increased company revenue by $200K through aggressive market strategies and effective operational planning. Coached senior managers to enhance policy enforcement, boosting job satisfaction and performance levels. Maintained optimal staff and resource utilization, balancing financial and operational needs. Devised promotional approaches to enhance customer numbers and market penetration, driving growth. Led key initiatives for substantial business growth, keeping systems scalable and responsive. Improved business profits by 85% through strategic updates. Directed inventory sell-off to address debts and facilitate production retooling. Negotiated business acquisitions to expand market presence and offerings. Ensured compliance with best practices and developed strategic updates to digital operations for enhanced efficiency and profitability.

Maintained an outstanding attendance record, consistently arriving promptly to start work. Offered friendly, efficient customer service and effectively handled challenging situations, boosting customer satisfaction. Participated in continuous improvement by generating suggestions and engaging in problem-solving activities. Prepared various written communications, reports, and documents for smooth operations. Supervised contracted employees to ensure timely task completion. Used critical thinking to break down problems, evaluate solutions, and make decisions. Maximized revenue by providing top-quality project control and eliminated downtime. Developed team communications for meetings, identified issues, and provided solutions by conducting thorough research and presenting results.

Negotiated complex procurement contracts by collaborating with internal and external contacts. Reviewed and issued contracts and purchase orders, choosing ideal vendors and driving the procurement process. Maintained relationships with key suppliers for smooth communication. Evaluated supplier quotes based on quality, price, and delivery. Developed relationships with key account holders. Reduced costs by streamlining contract bidding and procurement processes. Delivered exceptional customer service, maintained enthusiasm in a fast-paced environment, and exceeded goals through effective task prioritization and a strong work ethic.

Utilized critical thinking to address problems and make decisions. Engaged in team-building activities to enhance working relationships. Planned and communicated deadlines, ensuring timely project completion while working flexible hours. Carried out duties efficiently, eliminating downtime and maximizing revenue through quality control. Collaborated with the CEO to maintain effective communication for project completion. Maintained punctuality and an outstanding attendance record. Identified issues, analyzed information, and provided solutions. Prepared various written communications, reports, and documents for smooth operations. Delivered exceptional customer service by listening to concerns and handling challenging situations with ease.

Efficiently served customers while maintaining a stellar attendance record. Oversaw daily operations to ensure productivity, using planning skills to achieve results on schedule. Worked flexible hours, including nights, weekends, and holidays. Received and processed inventory, preparing various written communications, reports, and documents for smooth operations. Utilized Microsoft Word and other software tools for document creation. Improved operations through consistent hard work and dedication.

Boosted branch sales through customer loyalty incentive programs. Assessed expansion plans, presented costs, and forecasted trends to recommend changes. Developed new loan prospects through weekly cold calls. Created financial reports to assist management with strategic plans and operational decisions. Compiled a comprehensive database of loan applicants' financial information. Delivered polished sales presentations to highlight product and service quality. Protected company assets with strategic risk management. Maintained confidentiality of bank records and client data. Motivated employees through positive techniques, improving talent and skill sets. Enhanced the entire sales cycle, recommended loan approvals/denials, and identified business opportunities through networking. Expanded territory with beneficial deals for product sales and service. Ensured compliance by consulting with regulatory representatives.

Identified issues, analyzed information, and provided solutions while maintaining punctuality and an outstanding attendance record. Managed a team of 10 employees, overseeing hiring, training, and professional growth. Prepared various written communications, reports, and documents for smooth operations. Drove operational improvements, resulting in savings and improved profit margins. Ensured a safe working environment by adhering to standards, policies, and regulatory guidelines. Delivered exceptional customer service and used coordination and planning skills to achieve timely results.

Directed staff in program planning, implementation, and assessment to meet residents' developmental needs. Maintained contact with residents, addressing concerns through weekly office hours and communication. Promoted resident involvement in leadership programs. Conducted weekly staff meetings to communicate key information. Managed administrative, facility, and programmatic functions for residential communities. Developed training for paraprofessional staff to enhance intellectual life and effective leadership. Managed hall occupancy, assignments, and compliance with regulations.

Devised, deployed, and monitored processes to boost long-term business success and profitability, earning the Branch of the Month award. Enhanced operational efficiency by managing budgets, accounts, and tasks, leading business planning, and developing market strategies. Managed, trained, and motivated sales supervisors and network managers. Added new merchandise to improve sales revenues. Supervised employees across multiple shifts, overseeing sales, collection, and recruitment efficiency. Created engaging merchandise displays and trained staff for smooth program adoption. Generated leads through networking and lead generation techniques. Directed HR operations, leading organizational transformations and recruitment. Launched staff engagement, diversity programs, and implemented policies to optimize efficiency. Reduced financial inconsistencies and streamlined operations. Increased sales by setting goals, maintaining high collection efficiency, and redefining organizational structure. Built productive relationships with regional managers, customers, and suppliers. Recruited and trained initial personnel, upholding leadership standards and maintaining the company's competitive edge.

Cultivated productive relationships with business representatives, uncovering needs and matching solutions. Delivered sales presentations to clients and management, developing deep knowledge of customer businesses. Closed business deals with 250 partners, boosting company profits by 50%. Collaborated with Regional Sales Manager to align company goals with client needs. Trained and coached sales team members, originating new business transactions. Enhanced online presence and motivated team members to exceed targets. Trained Junior Account Managers and Sales Agents, increasing profits and ROI by 75%. Developed and managed plans to grow the territory by 50% through marketing strategies and local campaigns.

Liaised between account holders and departments, revolutionizing team interaction with innovative sales pitches. Managed 250 accounts, mitigating discrepancies and collaborating with account holders. Oversaw new business development and customer servicing, contributing to annual revenue goals by selling new services and developing accounts. Built long-lasting client relationships with accurate quotes and customer-centric terms. Incorporated client feedback to introduce new services, and analyzed account details to understand effectiveness and client needs.

• Directed smooth merchandising to engage customers and boost sales. Maintained an organized sales floor through frequent recoveries and monitored calls for quality assurance. Promoted exceptional customer service on the sales floor and submitted reports to senior management for decision-making. Coordinated sales team schedules and provided hands-on assistance to customers, keeping up-to-date with consumer preferences. Conducted performance reviews and workshops to improve team performance. Generated almost half a million in new customer revenue in 2014.

Educated customers on promotional options and sales policies to help them obtain desired results. Described product highlights to guide purchasing decisions. Provided positive, efficient service to a large volume of customers, focusing on satisfaction. Strengthened account relationships to exceed company targets and verified delivery schedules. Addressed industry issues and provided client support. Met with existing customers to expand sales opportunities and consulted with businesses to provide accurate product information. Fostered lasting relationships with effective communication and quick responses, resulting in long-term loyalty and an expanded client base.

Successfully penetrated new territories, establishing relationships with 350 accounts. Developed sales forecasts with a sales representative to estimate future revenue. Grew the account base by 100% through high-impact product presentations to medical specialists. Provided in-depth information on Medical I-400 products to hospitals and physicians, maintaining long-term client relationships. Expanded business profits and revenues by networking at events and over the phone. Built lasting rapport with problematic accounts to boost revenue opportunities. Employed a consultative sales approach to understand and meet customer needs. Managed sales plans, promotions, and product launches, resulting in expanded revenues and branding.

During my tenure, I consistently delivered outstanding service by managing customer orders with precision and maintaining a pristine dining environment through strict adherence to cleanliness standards. By leading front-line teams to foster a culture of collaboration, I directly enhanced overall customer satisfaction, resulting in our location being named the top-performing station and earning me consecutive "Employee of the Month" recognitions.

Skillfully marketed premium bedsheets, pillowcases, and bedding, significantly boosting brand visibility and contributing to sales growth.