BONIE ALPH T. TENECIO
Isulan
Summary
Detail‑oriented Administrative and Operations Support professional with experience in records management, data entry, document verification, customer service, and digital file organization in academic and service environments. Proven ability to manage confidential records, support executives and office operations, coordinate with stakeholders, and maintain accurate databases. Strong communicator with high attention to detail and reliability. Seeking Virtual Assistant roles in Administrative Support, Virtual Reception, or Operations Assistance.
Overview
15
15
years of professional experience
Work History
Records Staff
Notre Dame of Marbel University
Marbel, Koronadal City
01.2021 - 01.2023
- Maintained and verified official student records including E‑cards, report cards, and government compliance forms with strict confidentiality and data accuracy.
- Managed and responded to approximately 200–250 daily inquiries via email, walk-ins, and internal requests regarding documentation and processing timelines.
- Performed data entry and validation of student information for submission to DepEd and PEAC.
- Proofread academic documents to ensure accuracy, formatting, and compliance before distribution.
- Digitized physical records for secure storage and fast retrieval.
- Coordinated with school administrators and assisted with delegated office operations tasks.
- Maintained organized filing systems and ensured compliance with retention policies.
Student Assistant
Sultan Kudarat State University
06.2018 - 03.2019
- Assisted library patrons with locating digital and physical resources.
- Managed book circulation, renewals, and inventory tracking.
- Organized returned materials and maintained clean, organized facilities.
- Supported events and academic activities through logistical coordination.
- Maintained accurate logs of transactions and patron requests.
Cashier/Inventory Clerk
Wilmar Grocery
Isulan, Sultan Kudarat
01.2012 - 01.2013
- Processed cash transactions and prepared daily sales reports.
- Maintained inventory logs, pricing updates, and stock monitoring.
- Delivered customer service and handled basic customer concerns.
Encoder
Jill Pawnshop
Isulan, Sultan Kudarat
01.2009 - 01.2010
- Encoded loan records, collateral details, renewals, and redemptions into internal systems.
- Prepared bank deposit documentation and handled daily cash reconciliation.
- Managed confidential financial records and customer information.
Product Specialist (EMCOR)
Cebu Workactive and Manpower Services
Isulan, Sultan Kudarat
01.2008 - 01.2009
- Provided customer assistance and product information.
- Processed installment applications and basic documentation.
- Supported inventory preparation and showroom maintenance.
- Managed product launches, ensuring alignment with market trends and customer needs.
- Developed training materials for team members to enhance product knowledge and sales techniques.
Education
Bachelor in Technical Teacher Education -
Sultan Kudarat State University
Isulan, Sultan KudaratSecondary - undefined
Naga National High School
Naga City, CebuSkills
- Administrative Support
- Virtual Reception Support
- Data Entry & Data Validation
- Records & Document Management
- Calendar & Task Coordination
- Customer & Stakeholder Communication
- Email Handling & Inbox Management
- File Organization (Digital & Physical)
- Microsoft Office (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Drive)
- Database Updating & Reporting
- Confidential Information Handling
- Proofreading & Quality Control
- Process Documentation (SOPs)
- Time Management & Multitasking
References
- Ryan O. Dela Torre, Government Employee, Koronadal, 0909-749-3152
- Sherrie Rose D. Delmo, School Nurse - NDMU IBED, Koronadal, 0977-833-2817
- Salvador A. Pal, RL, MLIMS, School Librarian - SKSU Isulan Campus, Isulan, Sultan Kudarat, 0936-064-4668
LANGUAGES
English
Tagalog
Visayan
Hiligaynon
Timeline
Records Staff
Notre Dame of Marbel University
01.2021 - 01.2023
Student Assistant
Sultan Kudarat State University
06.2018 - 03.2019
Cashier/Inventory Clerk
Wilmar Grocery
01.2012 - 01.2013
Encoder
Jill Pawnshop
01.2009 - 01.2010
Product Specialist (EMCOR)
Cebu Workactive and Manpower Services
01.2008 - 01.2009
Secondary - undefined
Naga National High School
Bachelor in Technical Teacher Education -
Sultan Kudarat State University