Bobby Senobio
Taguig,METRO MANILA
Summary
Experienced Field Service Specialist skilled in claims processing and document management. Manages sensitive information securely while delivering accurate and efficient service. Collaborates with team members to streamline operations and improve service delivery. Dedicated Field Service Specialist with strengths in customer education and support. Delivers on-site services that enhance member understanding of policies and benefits. Processes claims and ensures timely payouts, contributing to member satisfaction and trust.
Overview
1
1
Language
1
1
Certification
25
25
years of professional experience
Work History
Field Service Specialist
Public Safety Mutual Benefit fund, Inc.
San Juan City manila, 1500
01.2010 - Current
- Educated members on product plans, policy coverages, and benefit structures.
- Delivered on-site member services across various police stations.
- Processed applications for claims, loans, and statutory benefits.
- Disbursed insurance claim payouts to beneficiaries of deceased members.
Assistant records Specialist
Public Safety Mutual Benefit Fund, Inc.
San Juan City manila, 1500
04.2007 - 04.2009
- Managed the receipt, systematic filing, and rapid retrieval of critical company documents.
- Secured and maintained sensitive corporate records to ensure maximum data protection.
Factory Worker
Book Media Press, Inc
San Juan, 1500
06.2001 - 12.2001
- Organized and categorized large volumes of produced books by genre, title, or SKU.
- Streamlined factory inventory by filing and sorting printed materials efficiently.
- Conducted quality checks during the sorting process to identify defects.
Education
Diploma of Higher Education - Bachelor of Computer Studies Specializing Airline Operations Procedure
Philippine State college of Aeronautics School
Pasay city01-2007
Skills
- Customer service
- Claims processing
- Data management
- Document security
- Member education
- On-site service
- Communication skills
- Team collaboration
- Customer service excellence
- Customer support
- Decision making
Languages
English
Intermediate
B1
Certification
- [Type] Licence
Timeline
Field Service Specialist
Public Safety Mutual Benefit fund, Inc.
01.2010 - Current
Assistant records Specialist
Public Safety Mutual Benefit Fund, Inc.
04.2007 - 04.2009
Factory Worker
Book Media Press, Inc
06.2001 - 12.2001
Diploma of Higher Education - Bachelor of Computer Studies Specializing Airline Operations Procedure
Philippine State college of Aeronautics School