Blenchemay Mangubat
Lapu-lapu City
Summary
Dynamic and results-driven professional with a proven track record at First Luminance Philtrade Corporation, excelling in customer satisfaction and workflow optimization. Skilled in customer support and data entry proficiency, I have significantly enhanced company reputation through exceptional service and a goal-oriented mindset. Achieved notable performance targets by leveraging both hard and soft skills.
Overview
6
6
years of professional experience
Work History
Representative
First Luminance Philtrade Corporation
01.2023 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
Prelovedboutique
Owner
02.2019 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
Education
Associate Of Hotel&Restaurant Management - Hotel And Restaurant
University of Visayas
Cebu City04.2008
Skills
- Customer support
- Goal-oriented mindset
- Customer relations
- Data entry proficiency
Timeline
Representative
First Luminance Philtrade Corporation
01.2023 - Current
Prelovedboutique
Owner
02.2019 - Current
Associate Of Hotel&Restaurant Management - Hotel And Restaurant
University of Visayas
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